Receptionist - Part Time - Evening and Weekends

Benchmark Senior Living LLC; Meriden (CT); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Holidays (8 holidays & 3 floating)

Discounted meal program

Paid training & uniforms

Referral bonus program

Health & wellness programs

401k with company match

Medical, vision & dental benefits

Tuition reimbursement

Paid time off

Job summary

Benchmark Senior Living LLC is seeking a Front Desk Receptionist to serve as the information hub for residents, families, visitors, and staff at the community. You will also support computer processing tasks as appropriate.

You will welcome guests, route calls, assist residents, and help maintain a tidy lobby while offering refreshments and coordinating various appointment books. This role supports a warm, friendly community atmosphere and top-notch service.

Qualifications

• High school diploma or equivalent preferred.
• Expert knowledge of the telephone system and ability to teach others

Responsibilities

• Greet visitors immediately upon arrival.
• Professionally handle all phone calls and route callers or answer questions promptly and courteously.
• Offer refreshments (coffee, water, etc.) to visitors where applicable.
• Manage doctor and beauty appointment books.
• Manage beauty and barber appointment book.
• Act as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keep lobby clean and neat, free of clutter and trash

Skills

Telephone system expertise

Education

High school diploma or equivalent

Job description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.

Responsibilities

• Greets visitors immediately upon arrival
• Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
• Offers refreshments (coffee, water, etc.) to visitors, where applicable
• Manages doctor appointment book and beauty appointment book.
• Manages beauty and barber appointment book
• Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
• Keeps lobby clean and neat, free of clutter and trash

Requirements

• High school diploma or equivalent certificate preferred.
• Possesses expert knowledge of telephone system and capable of teaching others

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 3 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off

*Eligibility may vary by employment status