RECEPTIONIST - PART-TIME 3PM-11PM EVERY OTHER WEEKEND

North Hill; Needham (MA); On-site; USD 27,552 - 31,684; Part time

Benefits offered by this job

Free meals

Free parking

Free on-site fitness center

Employee referral program

Health & Dental Benefits

401(k) with company match

Career Development Training

Tuition Reimbursement

Job summary

North Hill in Needham, MA is seeking a friendly Receptionist for a part-time, weekend-focused role. You will greet visitors, answer calls, and support daily operations in Pines Edge Skilled Nursing Facility.

The position requires a high school diploma, strong confidentiality, and the ability to work independently. Weekend shifts are required, with potential for additional duties as needed. Competitive pay and benefits are offered.

Qualifications

• High School diploma or equivalent.
• 2 years general office experience preferred.
• Proficient with computer software programs and EMR.

Responsibilities

• Greet visitors and manage inquiries for daily operations.
• Maintain sign-in/out logs and distribute information.
• Answer calls promptly and transfer messages as required.

Skills

Confidentiality

Customer support

Independent work

HIPAA compliance

English proficiency

Education

High School diploma or equivalent

2 years general office experience preferred

Tools

EMR

MS Office

Job description

North Hill isn’t just a place to work. It’s a place to find community. Team members work together to fulfill North Hill’s mission of providing the highest standard of housing and care for seniors in the Northeast Region. We offer great benefits, and work that adds purpose to your life. We have fun, too! Come join the team at North Hill!

When you work at North Hill you'll enjoy:

Employee Assistance Program

401(k) with Company Match

(with student loan repayment options)

Paid Time Off

10 holidays
Biannual PTO payout

Tuition Reimbursement

(up to $4,000 per year)

Pet Insurance

Team MemberSupport Fund

BenefitHub DiscountMarketplace

Free CPR Classes

Free Meals

ESL Program

Onsite gym/pool &free fitness classes

Gym reimbursement up to $150
MeruHealth for 12 free therapy sessions. WebMD Health bonuses worth up to $150 in gift cards

Social Events

Learning & Development

North Hill Elevate Peer to Peer Training Leadership Training External Trainers

Compensation

Value Cards Generous Referral Bonus Wellness Perks & Initiatives Annual Scrubs Stipend

View Positions & Apply Here

Position: RECEPTIONIST - PART-TIME 3PM-11PM EVERY OTHER WEEKEND

Location: Needham, MA

Job Id: 2169

# of Openings: 1

RECEPTIONIST - PART-TIME 3-11PM

Schedule: Saturday & Sunday | Every Other Weekend

Position Summary

The Pines Edge Skilled Nursing Facility Receptionist is responsible for tending to visitors and managing inquiries on the phone and face to face in regard to daily operations, Resident matters, and communications in regards to Pines Edge Skilled Nursing Facility.

Job Specific Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Creates and maintains an enthusiastic and positive environment
• Ensures sign in and out in designated logs
• Answers telephone calls promptly and appropriately. Transfers calls and take messages as required
• Assists Residents with telephone communication as necessary
• Receives inquiries and releases information in accordance with established policies and procedures while maintaining confidentiality at all times
• Maintains a current file of Residents by name and room number, department extensions and key Team Members
• Manages incoming mail for the households
• Supports Resident move-in and move-out process through chart prep and labeling
• Maintains a supply of charting materials at all times
• Provides administrative support for Pines Edge to include daily census, Resident information and business office administration
• Provides necessary census information to appropriate parties and departments via email
• Posts daily staffing summary and schedule per regulation
• Ensures the distribution of daily newspapers
• Recognizes and reports all allegations of Resident abuse, neglect, exploitation, social media exposure, and/or misappropriation of Resident property immediately
• Assists with scheduling as needed as well as providing household assistance as needed
• Meets department uniform, appearance and grooming requirements
• Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment

Required Skills and Abilities

• Ability to maintain confidentiality and strong customer support skills
• Ability to work independently with limited supervision
• Must possess the ability to deal tactfully with Team Members, Residents, family members, visitors, and the general public
• Work professionally with people from a wide variety of cultural and socio-economic backgrounds
• Complies with protection of health information (HIPAA) safeguards
• When working in Resident areas, must be able to communicate effectively in English
• Attends and participates in in-service educational classes, memory care training, Healthcare Academy and staff meetings as directed

Education and Experience

• High School diploma or equivalent required
• 2 years general office experience preferred
• Proficient with computer software programs and EMR
• Will be subject to frequent interruptions
• May be asked to work beyond normal working hours and to work in other areas temporarily, when necessary
• May be subject to call-backs during emergency conditions (e.g., severe weather, evacuation, post-disaster)
• This position requires regular weekend and holiday work
• Must follow all PPE requirements set foreward by North Hill

Satisfactory completion of a background investigation is required for this position.

North Hill Offers

• Free meals
• Free parking
• Free on-site fitness center
• Employee referral program
• Health & Dental Benefits
• 401(k) with company match
• Career Development Training
• Tuition Reimbursement

Pay Range: $20-$23/hour

Individual compensation within this range is based on a candidate’s specific qualifications, including education, overall experience, relevant experience, and specific skills. We strive to ensure that compensation is competitive, fair, and reflects the value each candidate brings to the role.

North Hill is committed to providing equal opportunity for employment and advancement to all team members and potential team members. North Hill does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/ or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations. North Hill embraces diversity and believes that our community is enriched when people from varied cultures, backgrounds and attitudes come together in shared interests. We welcome people of every race, religion, color, national origin, sexual orientation, gender expression, disability, political view and familial status. We thrive collectively in an environment of inclusivity that encourages a free exchange of ideas.