Receptionist Part Time

ALIYA Of Palos Park; Palos Park (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Life Insurance

Critical Illness Insurance

Short-Term Disability Insurance

Accident Insurance

401(k) Retirement Savings Plan

On-Demand Pay Option

Paid Time Off (PTO)

Tuition Reimbursement Program

Job summary

ALIYA of Palos Park is seeking a professional and friendly Receptionist to be the first point of contact for residents, families, visitors, and staff. The Receptionist is responsible for providing excellent customer service and ensuring the front desk operates smoothly and efficiently.

As the front desk lead, you will greet visitors, answer calls, assist with administrative duties, and maintain a welcoming, secure reception area that supports a respectful and confidential environment.

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal abilities.
• Ability to multitask, prioritize, and work under pressure.
• Professional appearance and demeanor.
• Dependable, organized and proactive.

Responsibilities

• Operate telephone switchboard, answer calls, screen, and forward messages.
• Greet visitors and direct or escort them to destinations.
• Assist residents, families, employees, and visitors as needed.
• Maintain a clean, organized, welcoming front desk.
• Order and stock front office supplies.
• Maintain facility security and control building access.
• Handle filing and distribute mail and packages.
• Report resident concerns to the Administrator or appropriate department.
• Perform general administrative duties, including word processing and data entry.
• Provide professional and courteous customer service at all times.
• Perform other duties as assigned.

Skills

Excellent communication

Customer service

Multitasking

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office (Word)

Microsoft Excel

PowerPoint

Outlook

Job description

ALIYA of Palos Park is seeking a professional and friendly Receptionist to serve as the first point of contact for our facility. The Receptionist is responsible for providing excellent customer service to residents, families, visitors, and staff while ensuring the front desk operates smoothly and efficiently.

Responsibilities

• Operate the telephone switchboard to answer, screen, and forward calls, providing information and taking messages.
• Greet all visitors entering the facility and direct or escort them to their destinations.
• Assist residents, family members, employees, and visitors as needed.
• Maintain a clean, organized, and welcoming front desk and front office.
• Ensure front office supplies are adequately stocked and order supplies as needed.
• Maintain facility security by following established procedures and controlling access to the building.
• Maintain the general filing system and file correspondence appropriately.
• Receive and distribute daily mail, deliveries, courier packages, and equipment to the appropriate departments or individuals.
• Report resident concerns or issues to the Administrator or appropriate department.
• Perform general administrative duties, including word processing, data entry, and making phone calls for department heads as requested.
• Answer phone calls intended for the Long-Term Care department as needed.
• Provide professional and courteous customer service at all times.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to multitask, prioritize responsibilities, and work effectively under pressure.
• Professional appearance and demeanor.
• Dependable, organized, resourceful, and proactive.
• Ability to handle sensitive information with discretion.
• Previous receptionist or healthcare experience preferred.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Life Insurance
• Critical Illness Insurance
• Short-Term Disability Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• 401(k) Retirement Savings Plan
• On-Demand Pay Option
• Paid Time Off (PTO)
• Tuition Reimbursement Program