Receptionist - Part Time

MercyOne Medical Group; Davenport (IA); On-site; USD 21,000 - 28,000; Part time

Job summary

MercyOne Health System is seeking a part-time Clinic Receptionist in Davenport, IA. The role involves greeting patients, coordinating front desk operations, and ensuring smooth patient flow.

The receptionist will handle appointment scheduling, phone duties, and collect time-of-service payments as needed. The position requires strong interpersonal skills, a professional demeanor, and the ability to work in a collaborative healthcare environment.

Qualifications

• Strong interpersonal skills and professional demeanor.
• Basic Life Support (BLS) certification or to be obtained within three (3) months of hire.
• Ability to read, write, and understand English and communicate effectively with patients, visitors, and colleagues.

Responsibilities

• Greet patients and visitors and manage front desk responsibilities.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information and collect copays/deductibles at time of service.

Skills

Interpersonal skills

Education

High school diploma or equivalent

Job description

Employment Type: Part time

Shift: Day Shift

Description:

Job Title:

Clinic Receptionist

Summary:

The Receptionist greets and welcomes patients and visitors to theclinic,demonstratingstronginterpersonalskills and a professional demeanor. They are responsible for managingthefront desk responsibilities including maintaining patient flow;scheduling appointments;appropriately handling phone calls;validating insurance eligibility;entering demographics, insurance, and other pertinent information inthe Electronic Health Record and othervarious systems; anddetermining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:

Part Time

20 hours/week

Job Duties:

• Knows, understands, incorporates, anddemonstratesthe Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performspatient check-in at the time of visit and completes allstepsnecessary to ensure the admitting process is efficient andin compliance withall clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtainaccuratepatient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g.ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

• Must be comfortable operating in a collaborative, shared leadership environment.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effective withpatient, visitors,and colleagues while performing their job duties.
• High school diploma or equivalentrequired.
• Mustmaintaina high degree of confidentiality when dealing with patient information.
• Mustpossessa personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues ofMercyOneHealth System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

VisitMercyOne Careersto learn more about the benefits, culture, and career development opportunities available to you atMercyOneHealth System’scircleofcare.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.