RECEPTIONIST (PART-TIME)

Fair Oaks Health Care Center; Crystal Lake (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

On Demand Pay

401K with Match

Employee Assistance Program

PTO (Paid Time Off)

Employee Referral Program

Job summary

Fair Oaks Health Care Center in Crystal Lake, IL is seeking a part-time receptionist to join a team-focused environment. The schedule features two weekday evenings (4pm-8pm) and every other weekend (9am-6pm), with holiday rotation.

The role emphasizes strong communication and customer service, light computer work, and welcoming visitors; duties include answering calls, directing inquiries, coordinating with departments, and supporting office operations.

Qualifications

• Strong communication and customer service skills required.
• Some light computer work involved.

Responsibilities

• Answer all telephone calls and direct to proper department or take messages.
• Maintain a clean, orderly work area.
• Inform social services director when flowers are delivered.
• Assist with employment applications and coordinate interviews.
• Welcome visitors and provide a positive first impression.
• Direct residents' family members to the appropriate department.
• Use paging system to locate individuals and make announcements.
• Other duties as assigned by the Office Manager or Administrator.

Skills

Communication

Customer service

Computer basics

Job description

Are you looking for a chance to be part of a great team environment? Fair Oaks is currently looking for a part-time receptionist. Schedule would be two evenings (4pm-8pm) during the week and every other weekend (9am-6pm). Also, rotate holidays with other part-time receptionist. Strong communication/customer service skills a must. Some light computer work.

Responsibilities include:

• Maintain work area in a clean and orderly manner
• Answer all telephone calls coming into the facility. Direct them to proper department or take messages as appropriate
• Maintain copy machine. Inform Office Manager when supplies or repairs are needed
• Complete general typing duties as assigned
• Stamp outgoing mail as necessary
• Inform social services director or activity director when flowers are delivered. If unavailable, handle distribution personally.
• Work with employment applications, instructing them on proper procedure for filling out applications. Contact appropriate department supervisor for interviews
• Notify nurses station, medical records and social services when a new resident arrives at the facility
• Welcome all visitors, applicants, salesmen, etc. Remember that they get their first impression of the facility from you – be sure ti is a positive first impression.
• Keep an updated room location listing at all time in order to properly direct visitors to residents rooms
• Direct all residents family members, employees with specific questions or concerns to the appropriate department supervisor. NEVER give out information regarding residents or employees, either to visitors or callers
• Always be aware that the receptionist area is accessible to everyone and it must be maintained professionally at all times
• Use paging system professionally at all times in locating individuals or making necessary announcements. Remember that your voice is heard by everyone present in the facility.
• All other duties assigned by the office manager or administrator.

We Offer a Competitive Wage and Benefits to Eligible Employees which include:

• On Demand Pay
• 401K with Match
• Employee Assistance Program
• PTO (Paid Time Off)
• Employee Referral Program

Who are we? Fair Oaks Health Care Center is a non-profit organization. We are a highly respected provider of short-term rehabilitation and long-term care. Fair Oaks has built a reputation for providing quality care to seniors in surrounding communities for many years.

Our Core Values are Based on Five Pillars

• Do the Right Thing
• Foster Positive Relationships
• Coach, Guide and Lead

What you can expect from us upon receipt of your application:

• Human Resource Manager will contact you within 1-2 business days of your application submission
• Complete 1-2 interview(s) with Department Head and Human Resources
• Upon receiving the job offer, complete new-hire tasks and onboarding paperwork (via the Paycor app)
• Human Resource will set date/time to complete paperwork, provide tour of building while introducing you to our staff, provide name badge and time clock access
• Department head and/or Scheduler will meet with you to provide you with schedule
• Paid building orientation
• Receive continuous training as you provide exceptional care to our residents

Visit our website to learn more about Fair Oaks Health at: https://www.FairOaksHealthCare.org