Receptionist (part time)

Covenant Retirement Communities & Covenant Care; Carol Stream (IL); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision insurance

Paid Time Off (PTO) & six paid yholyds

403(b) with a 3% employer match

Fitness center use at most facilities

Life, AD&D and disability insurance

Tuition assistance and scholarships

Employee assistance program

Legal services, home/auto insurance, &

Discount purchasing program

Pet Insurance

Résumé du poste

Covenant Living in Carol Stream, IL seeks a friendly Receptionist to greet residents, staff and visitors and manage front-desk duties. You will answer calls, transfer as needed, monitor emergencies, and assist with transportation coordination and program sign-ups.

Ideal candidates are organized, with good English communication, and able to maintain confidentiality while supporting a welcoming community for older adults.

Qualifications

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English.

Responsabilités

• Greet residents, staff and visitors in person or on the telephone in a professional manner.
• Answer all calls promptly and transfer or take messages as needed.
• Monitor emergency system and direct staff to emergent situations; call emergency personnel as appropriate.
• Provide information to visitors and ensure proper sign-in and badges.
• Keep reception area neat and organized after each shift.
• Coordinate transportation requests and communicate timing to residents and staff.
• Assist residents with program sign-ups and payments.
• Balance cash register/drawer and manage cash receipts.

Connaissances

Interpersonal communication

Verbal and written English

Telephone etiquette

Organizational skills

Calm under pressure

Formation

High school education or equivalent

Secretarial training or clerical experience

Outils

Microsoft Office Suite

Description du poste

Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Receptionist. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way.******In this role, the Receptionist will:******* Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.* Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, completes resident checks as appropriate to specific desk* Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.* Ensure that reception desk and lobby are kept clean and organized after each shift.* Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff. Places courtesy calls to residents to remind them of transportation trips.* Assist residents in signing up for programs and activities and collect payment.* Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Lead Receptionist.* Sell postage stamps to residents and staff, receive packages and mail, sort mail and log in packages, inform residents/staff of packages to pick up.* Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations.* Complete monthly charge sheets in accordance to procedure.* Support other departments in clerical duties as assigned by the Administrative Services Coordinator* Support the Lead Receptionist in clerical duties and maintenance of the reception area* Balance cash register/drawer including cash receipts and checks that have been cashed for individuals at the desk.******The ideal candidate will have:******* High school education or equivalent.* One year of secretarial training or clerical experience.* Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English. .* Pleasant personality and telephone voice.* Ability to remain calm in an emergency situation.* Complete confidentiality when circulating general information.* Knowledge of computers including Microsoft Office Suite.* Interest in and desire to work with older adults.**Compensation Pay Range:**$16.30 - $21.58 per hour**Reasonable Pay Estimate**A reasonable estimate of the pay range for this position is $16.30 - $21.58 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.**For full time employees, we offer a generous benefits package that includes:*** Medical, dental and vision insurance* Employer paid group term life and disability* Paid Time Off (PTO) & six paid holidays* 403(b) with a 3% employer match* Fitness center use at most facilities.* Various voluntary benefits:* + Life, AD&D + Tuition assistance and scholarships + Employee assistance program + Legal services, home/auto insurance, discount purchasing program + Pet Insurance