Receptionist Opener (Weekdays)

Club-Fit; Jefferson Valley (GA); Presencial; USD 24.000 - 27.000; A tiempo parcial

Descripción de la vacante

Club Fit is seeking a Receptionist Opener to warmly greet members and guests and manage front desk operations at 600 Bank Road, Jefferson Valley, NY. Availability weekdays starting at 4:30am; base pay $17.50-$19.50 per hour; part-time non-exempt position.

You will handle phone inquiries, assist with member registrations, and support club procedures following policy. Responsibilities include punctual shifts, maintaining a clean desk, using the multi-line phone and paging system, and collaborating

Formación

• Ability to stand for extended periods.
• Lift up to 20 lbs.
• English communication (verbal and written).
• Follow directions and think independently.
• Understand and utilize multi-line phone and paging system.

Responsabilidades

• Greet members and guests at the club entrance.
• Answer phone calls and route appropriately.
• Check email and communicate with department.
• Direct inquiries to appropriate manager.
• Maintain reception desk in a clean and orderly fashion.
• Work shifts and wear uniform.

Conocimientos

Phone etiquette

Customer service

English communication

Descripción del empleo

• Location 600 Bank Road,Jefferson Valley, NY, 10535,United States
• Base Pay $17.50 - $19.50 / Hour
• Job Category Receptionist, Front Desk, Fitness Facility
• Employee Type CAT2: Non-Exempt (PT)

Job Title: Receptionist Opener

Job Purpose: To serve members and guests in a professional, friendly manner while following outlined club procedures and policies by providing genuine hospitality.

(Availability: Weekdays starting at 4:30am)

Operational

• Work all scheduled shifts as well as flexibility in covering shifts
• Punctual for work shift
• Regularly attends staff meetings
• Wear full uniform (Black Pants, Black Club Fit Jacket & Sneakers), and name tag on scheduled shifts
• Maintain reception desk in a clean and orderly fashion

Communication

• Professional and friendly phone manner
• Courteous and respectful to members
• Direct member inquiries\problems to proper manager
• Check email regular for updates within department
• Partner with MOD as needed

Service

• Greet everyone who enters the club
• Show attention to detail in using members’ names when checking in
• Answer all incoming phone calls politely and channel accordingly

Job Requirements

• Ability to stand for extended periods of time
• Ability to lift 20 lbs
• Ability to understand and communicate both verbally and written in English
• Ability to follow directions
• Ability to think independently and suggest effective solutions to potential challenges

Professional and Technical Knowledge

Ongoing Club Fit Training through 1huddle Learning Management System:

• Bloodborne Pathogens (annually)
• Emergency Response Protocol (ERP) (bi-annually)
• Sexual Harassment (annually)
• Cyber Security (annually)
• Understand and utilize multi-line phone and paging system
• Understand and executing all Club App procedures
• Assist with Guest registration
• Understanding and executing point of sale procedures

Contributes to Team Effort

• Divides workload and cover breaks equally with co-workers
• Maintain a good relationship with management