Receptionist - Oncology Clinic Coordinator

Community Memorial Health System; Ventura (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Competitive Pay

Shift Differentials

Fidelity 403(b) Retirement Plan

Paid Time Off

Medical (EPO/PPO), Dental, & Vision

Employee Assistance Program

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF)

Recognition programs

Employee service recognition events

Home, Retail, Travel & Entertainment

National Hospital Week and Nurses Week

Job summary

Community Memorial Health System in Ventura, California, is seeking an Oncology Clinic Coordinator to deliver efficient registration and scheduling services, greet patients and families, direct clinic calls, and coordinate infusion appointments while maintaining accurate provider schedules.

You will admit and register patients for hospital and outpatient accounts, verify insurance eligibility, maintain patient records, and enter patient information electronically to support smooth, timely

Qualifications

• High School Diploma or GED required.
• Three months experience in receptionist or administrative support.
• Current Basic Life Support (BLS) Certification.

Responsibilities

• Provide efficient registration and scheduling services for patients and families.
• Greet patients, direct clinic telephone calls, and promote rapid scheduling of appointments, including infusions.
• Admit and register patients for hospital and outpatient accounts, verify insurance eligibility, and keep accurate patient records.
• Enter and update patient information electronically as needed; act as navigator to help access services and ensure smooth handoffs to clinical staff.

Skills

Customer service

Administrative support

BLS Certification

Education

High School Diploma or GED

Job description

Compensation

Salary Range $24.75 - $27.85 / hour

The pay range above represents the lowest possible rate for the position and the highest possible rate. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. If you are viewing this posting on a job site, please visit our company page and search for the opportunity to view the pay range: https://careers-mycmh.icims.com/jobs

Responsibilities

Position Overview: The Oncology Clinic Coordinator provides efficient, timely, and courteous registration and scheduling services to ensure a high level of customer service and smooth clinic operations. This position greets and assists patients, families, and visitors, directs clinic telephone calls, and provides and promotes the rapid and efficient scheduling of patient appointments, including infusion treatments, maintaining accurate provider schedules to support optimal patient flow. Additionally, the coordinator admits and registers patients for both hospital and outpatient accounts, verifies insurance eligibility and benefits, accurately maintains patient records, and accurately enters and dates patient information electronically as needed. Acting as an advocate and navigator, the coordinator assists patients in accessing services and ensures a seamless handoff to clinical staff, contributing to a positive and professional patient experience.

Qualifications

Minimum Qualifications

• High School Diploma or equivalent (GED)
• Three (3) months experience in a receptionist or administrative support capacity
• Current Basic Life Support (BLS) Certification

Preferred Qualifications

• Previous front office medical reception experience
• Knowledge of medical terminology
• Bilingual in Spanish

Overview

Nationally Recognized. Community Focused.

Community Memorial Healthcare is proud to earn the 2026 Outstanding Patient Experience Award from Healthgrades, placing Community Memorial Hospital - Ventura among the top 15% of hospitals nationwide and one of only 13 hospitals in Southern California recognized for patient experience excellence. Extraordinary patient care begins with extraordinary teams.

View all of our awards and accreditations and learn more about us as you explore career opportunities with a team committed to compassionate, award-winning care.

Community Memorial Health System was established in 2005 when Community Memorial Hospital in Ventura merged with Ojai Valley Community Hospital. It is comprised of these two hospitals along with a network of primary and specialty care health centers serving various communities across west Ventura County. Our health system is a community-owned, not-for-profit organization. As such, we are not backed by a corporate or government entity, nor do we answer to shareholders. We depend on - and answer to - the communities we serve.

Community Memorial Healthcare Benefits

To help heal, comfort, and promote health for the communities we serve, Community Memorial Healthcare takes care of our community of employees so our local community can be cared for. That's why we provide competitive benefits, along with great career choices, training, and leadership development. Our total rewards package provides benefits that support you and your family's health and wellness in all aspects of life. From our top tier insurance plans to our employee assistance program, take advantage of what CMH has to offer so you and your loved ones can have peace of mind now and for years to come. CMH is here for you and your family every step of the way.

• Competitive Pay
• Shift Differentials
• In‑House Registry Rates
• Fidelity 403(b) Retirement Plan
• Paid Time Off
• Medical (EPO/PPO), Dental, & Vision Insurance Coverage
• Voluntary Worksite Benefits
• Employee Assistance Program Available 24/7 (EAP)
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF)
• Recognition programs
• Employee service recognition events
• Home, Retail, Travel & Entertainment Discounts
• National Hospital Week and National Nurses Week celebrations

Community Memorial Healthcare is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. We strive to promote an environment where exceptional people bring diverse perspectives and find belonging, support and connection to their work in our community.

"We are an AA/EEO/Veterans/Disabled Employer"