Receptionist/Office Coordinator

guidanceresidential; Paterson (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flex Spending

Life/AD&D

STD

LTD

401K

Student Loan Payment

Profit Sharing

Paid holidays

Paid vacation

Job summary

Guidance Residential, LLC is seeking a full-time Receptionist/Office Coordinator to handle a full range of administrative duties, greet visitors, assist in event planning, and manage office functions. The role collaborates with office management to deliver a consistent customer experience for GR and both internal and external clients.

The ideal candidate will have strong MS Office skills, exceptional follow-up, and the ability to prioritize multiple projects to meet deadlines in a fast-paced

Qualifications

• Minimum two years related experience.
• Proficiency with MS Office programs (Word, Excel, PowerPoint).
• Excellent administrative and organizational skills.
• Exceptional follow-up and customer service.
• Able to communicate clearly with customers, co-workers and managers.
• Strong attention to detail.

Responsibilities

• Answers incoming calls and forwards to the appropriate personnel.
• Provides callers with address, directions and information.
• Retrieves voicemail messages and forwards them.
• Wetlcomes on-site visitors and announces them to staff.
• Coordinates and arranges meetings.
• Assists with event planning, including Masjid and Realtor events.
• Takes care of general housekeeping matters.
• Performs clerical duties such as filing, photocopying, and collating.
• Performs other duties as assigned by management.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Tools

MS Office

MS Word

MS Excel

PowerPoint

Job description

Guidance Residential, LLC is a strong, growing company that specializes in residential mortgage lending. Our team members are a vital strength in our ability to grow and continue to serve our customers.

We currently have an opening for a full-timeReceptionist/Office Coordinator, who will perform the full range of administrative duties, including welcoming visitors, assisting in event planning and managing the office functions. As a member of the administrative team, the ideal candidate will collaborate with office management to provide a customer experience that is consistent with the goals of GR, as well as, meet the needs of the internal and external customers.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
• Answers questions about organization and provides callers with address, directions, and other information
• Retrieves messages from voice mail and forwards to appropriate personnel
• Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
• Coordinates and arranges meetings
• Assists with event planning, including Masjid presentations and Realtor events
• Takes care of general housekeeping matters
• Performs clerical duties as needed, such as filing, photocopying, and collating
• Performs other duties as assigned by management to fulfill other office needs

Aside from the requirements above, the ideal candidate will have a proven track record in exceptional follow-up and customer service, and must be able to prioritize multiple projects to ensure deadlines are met. Must also be able to demonstrate initiative and use independent judgment within Guidance's established guidelines and procedures.

QUALIFICATIONS & COMPETENCIES

• Minimum two (2) years related experience
• Proficiency with MS Office programs, including MS Word, Excel, and PowerPoint
• Excellent administrative and organization skills
• Exceptional follow-up and customer service skills
• Able to communicate clearly and effectively with customers, co-workers and managers
• Strong attention to detail

We offer a competitive salary and a comprehensive benefits package including Medical, Dental, Vision, Flex Spending, Life/AD&D, STD, LTD, 401K, Student Loan Payment, Profit Sharing, paid holidays and vacation.

Guidance Residential is an Equal Opportunity Employer.