Receptionist - Lubbock

Priority Dispatch Corp.; Lubbock (TX); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Bruckner Truck & Equipment in Texas is seeking a friendly Receptionist to greet customers, answer calls, and route inquiries to the right departments.

You will handle mail, supplies, payments, and bank deposits, and assist with receivables and payables under the Office Manager. Strong communication, basic accounting, and proficiency with Microsoft Office are required; 1-2 years of customer service preferred.

Qualifications

• High school diploma required.
• Experience in customer service preferred.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Greet customers, answer and route calls to appropriate departments.
• Handle mail, supplies, payments, and cash schedules; prepare deposits.
• Assist Office Manager with receivables/payables and financial documentation.
• Coordinate with Sales, Parts, and Service for smooth operations and communication.
• Maintain accurate records of financial transactions and inquiries for reporting.

Skills

Customer service

Communication skills

Multitasking

MS Office

Education

High school diploma

Tools

Microsoft Office

Excel

Outlook

Word

Job description

WHO WE AREBruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,600 team members.Bruckner’s is more than just a place selling parts and working on trucksWe are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know itWe contribute to our local communitiesWe care about our peopleOUR CORE VALUESWe act with Honesty and Integrity.We value our people and communities.We are customer focused.We do what it takes.WHAT WE OFFERCompetitive Compensation PlansPaid Time Off and HolidaysExcellent health, dental and vision plansInvestments in Training & DevelopmentGenerous 401(k) and Profit-Sharing PlanTuition Assistance ProgramEmployee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)Technician Student Loan Reimbursement ProgramDisability and Life InsuranceInternal Promotion OpportunitiesFlexible Spending AccountHealth Club ReimbursementFamily and Team Oriented EnvironmentEmployee Referral BonusEngaging and Challenging AssignmentsDrug free workplaceJOB DESCRIPTIONUnder the direction of the Office Manager, the Receptionist will play a key role in customer service for the dealership, including greeting customers, answering, and directing calls, and addressing basic inquiries. Additionally, the Receptionist is responsible for handling various administrative activities such as processing mail, ordering supplies, processing customer payments, maintaining cash schedules, preparing bank deposits, and supporting the Office Manager with accounting tasks associated with receivables and payables. This role will work closely with external customers and internal customers from Sales, Parts, and Service and the corporate office to ensure efficient collaboration and communication.ESSENTIAL JOB TASKS:Customer Service is the most important responsibility.PlanningAssist in planning and coordinating company and customer events.Collaborate with the Office Manager on event logistics and preparations.OperationsProvide exceptional customer service by warmly welcoming customers, addressing inquiries, and directing calls to appropriate departments or individuals.Handle various administrative duties, including processing mail, ordering supplies, processing customer payments, maintaining accurate cash schedules, and preparing bank deposits.Assist the Office Manager with receivables and payables tasks.Collaborate closely with internal departments such as Sales, Parts, and Service, as well as external customers, to ensure effective communication, collaboration, and support.Other duties as assigned.ReportingMaintain accurate records of financial transactions, customer interactions, and administrative tasks, contributing to reliable reporting and decision-making processes.Document customer inquiries, requests, and outcomes accurately for future reference and continuous improvement.EDUCATIONAL REQUIREMENTSMinimum high school diploma required.Any additional courses in office procedures or accounting favorable but not required.WORK EXPERIENCE1-2 years of experience in a customer service or administrative role.Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook).Strong communication skills, both verbal and written, and ability to handle multiple tasks and prioritize effectively.