Automotive eCommerce Sales Associate (On-Site)

HireClix for AutoNation - SS; Sanford (FL); On-site; USD 46,000 - 64,000; Full time

Benefits offered by this job

401k matching

Health, dental, vision insurance

Maternity benefits

Associate discounts on vehicles and F&

YouDecide deals

DRVPNK cancer charity support

Job summary

AutoNation is seeking an e-Commerce Sales Associate to engage with customers across online, phone and in-person channels, guiding them through the vehicle purchase in a no-haggle environment. The role focuses on timely lead responses and delivering an exceptional customer experience from initial contact to in-store visit.

Starting compensation may be a base salary or hourly rate, with commission pay based on units sold, customer scores and other metrics, plus benefits such as 401k matching and

Qualifications

• High school diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• Drive to set and achieve targeted goals.
• Prior sales experience, retail preferred.
• Demonstrated communication, consultative, interpersonal and organizational skills.
• Willingness to follow up with customers.
• Experience and desire to work with technology.
• Valid in-state driver’s license and safe driving record.

Responsibilities

• Interact with hundreds of customers online, by phone and in person to guide vehicle purchases in a no-haggle environment.
• Respond to leads promptly and move customers from initial contact to in-store visit with an exceptional experience.
• Explain information, answer questions and help customers make informed decisions.
• Meet and strive toward sales targets while delivering quality service and follow-up.

Skills

Exceptional customer experience

Goal-oriented

Sales experience

Retail experience

Communication skills

Consultative skills

Interpersonal skills

Follow-up with customers

Tech-savvy

Driver's license

Education

High school diploma or equivalent

Job description

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.

What are the requirements for this job?

• High school diploma or equivalent
• Proven ability to provide an exceptional customer experience
• Drive to set and achieve targeted goals
• Prior sales experience, retail preferred
• Demonstrated communication, consultative, interpersonal and organizational skills
• The willingness to follow up with customers
• Experience and desire to work with technology
• Valid in-state driver’s license and an acceptable, safe driving record

Why should I come work for AutoNation? You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect

Pay Plan

Getting Started: Months 1-3 Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.

Accelerate Forward: Months 4+ At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.

Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact.

Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world. At AutoNation, what drives you, drives us.

We're looking for passionate and committed people to bring their drive to our team to help drive a peerless Customer experience.

We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry. At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.