Receptionist in Honolulu

Aloha International Employment, Inc.; Kahului (HI); On-site; USD 36,000 - 48,000; Full time

Job summary

Aloha International Employment, Inc. in Kahului, HI, seeks a front office receptionist to support all departments with welcoming visitors, answering calls, and assisting applicants.

The role requires attention to detail, strong customer service, and proficient computer skills; work is performed in an indoors, air‑conditioned facility during regular business hours. responsibilities include scheduling, onboarding support, data entry, and basic payroll preparation, with occasional light travel for

Qualifications

• High school diploma or equivalent; minimum 1 year receptionist experience.
• Strong customer service and phone etiquette required.
• Proficient with MS Word, Excel and Outlook.
• Able to multitask and maintain accuracy in a busy office.

Responsibilities

• Greet and assist all visitors.
• Answer, route, and document phone calls.
• Schedule applicants and interview appointments.
• Assist applicants with the application process and respond to questions.
• Enter notes in database software regarding client/employee interactions.
• Assist with job placements and onboarding.
• Sort and distribute mail; maintain filing systems and database.
• Prepare weekly paychecks for distribution; maintain office inventory.

Skills

Customer service

Reception experience

Phone etiquette

Multitasking

Interpersonal skills

Attention to detail

Organized

MS Word

MS Excel

Outlook

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

Outlook

Job description

ESSENTIAL JOB FUNCTIONS

This position supports all departments by welcoming and assisting visitors and providing front-office and administrative support in person, by phone, and by email.

Front Office Operations

• 1.Greet and assist all visitors.
• 2.Answer, route, and document phone calls.
• 3.Schedule applicants and interview appointments.
• 4.Assist applicants with the application process and respond to questions.
• 6.Replenish master copies of application documents, flyers, and marketing materials.
• 7.Enter notes in database software regarding client/employee interactions.

General Office Support

• 1.Assist with job placements as needed.
• 2.Support employee onboarding.
• 3.Sort and distribute mail.
• 4.Maintain office inventory and prepare supply lists.
• 5.Receive inbound timesheets and submit them to Accounting.
• 6.Contact clients/employees to verify hours worked.
• 7.Prepare weekly paychecks for distribution.
• 8.Maintain filing systems and database.

Other Duties

• 1.Perform additional duties as needed across all departments.

EDUCATION AND/OR EXPERIENCE

High School Diploma or equivalent. Minimum 1 year of receptionist experience. Customer service experience.

KNOWLEDGE/SKILLS REQUIRED

Strong customer service and phone etiquette. Excellent attention to detail and ability to multitask. Proficient administrative and computer skills (MS Word, Excel, Outlook). Strong interpersonal skills and ability to work with diverse personalities. Responsible, positive, self-directed, organized, and detail-oriented.

REASONING/ DECISION-MAKING/ PLANNING ABILITY

Must use discretion when providing information and handling confidential matters related to clients and employees.

WORKING CONDITIONS

Hours: Monday–Friday, 7:00 a.m.–4:00 p.m. with a 1-hour lunch break. Location: Indoor, air-conditioned facility. Equipment Use: Phone system, computer, printers, scanner, fax, copy machine, postage machine. Mental, Physical and Communication Demands: Frequent sitting, standing, and walking; extended computer use. Requires friendly, professional customer service; adherence to established procedures; reliable attendance; and ability to work with minimal supervision. Must demonstrate strong verbal and written communication skills and follow oral and written instructions.

TRAVEL REQUIREMENTS

• Minimal travel. Occasional driving (or riding as a passenger) to seminars or events. Rare interisland travel to Maui for training or support.