Receptionist – Heart & Vascular Clinic

McLaren; Petoskey (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

McLaren in Petoskey, MI is seeking a friendly receptionist to be the first point of contact, greeting visitors and guiding them to the appropriate staff. This role provides general office support and handles a variety of clerical tasks to keep daily operations running smoothly.

You will answer and route calls, manage mail and deliveries, coordinate supplies, and assist with basic information provided in person, by phone, or email.

Qualifications

• Customer service experience with a focus on courtesy and responsiveness.
• Strong communication skills, both verbal and written.
• Experience handling phone systems and routing calls.
• Ability to greet visitors warmly and direct them appropriately.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Provide basic information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.

Skills

Customer service

Communication

Phone handling

Visitor greeting

Education

High School Diploma or GED

Job description

Position Summary:

As the first point of contact, serves visitors by greeting, welcoming, and directing them appropriately. Provides general office support with a variety of clerical activities and related tasks including answering incoming calls, directing calls to appropriate employees, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.

Essential Functions and Responsibilities:

1. Greet and welcome guests as soon as they arrive at the office.
2. Direct visitors to the appropriate person and office.
3. Answer, screen and forward incoming phone calls.
4. Provide basic and accurate information in-person and via phone/email.
5. Receive, sort and distribute daily mail/deliveries.

Required:

• High School Diploma or GED

Preferred:

• Prior receptionist or customer-facing experience

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time
• Daily Work Times: 8:00am-5:00pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No