Receptionist - Healthcare

BayMark Health Services; Newton (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and 401(K)

Generous paid time off accrual

Growth opportunities

Rewarding work in opioid treatment

Job summary

MedMark Treatment Centers is seeking a well-organized receptionist to handle front-desk duties and a range of administrative tasks in a treatment center. The role includes supporting patient intakes, scheduling, and maintaining records to ensure smooth day-to-day operations.

The ideal candidate will have a high school diploma with at least one year in an office setting, strong customer service, and basic PC skills including Word and Excel.

Qualifications

• High school diploma or equivalent and at least 1 year in an office setting.
• Excellent customer service skills and professional public presentation, including telephone etiquette.
• Proficient in basic PC skills; Word and Excel preferred.
• Ability to follow oral and written directions and collaborate with staff.

Responsibilities

• Answers phones, forwards calls, manages mail flow, data entry, daily money reconciliation, and inventory control.
• Assists with patient intakes: scheduling, check-in, insurance verification, payments, and follow-up calls.
• Maintains patient histories, new admissions files, and archive of discharged files.
• Maintains office areas, including lab and beverage areas, as applicable.
• Facilitates specimen collection from patients and delivers to lab when needed.
• Performs other duties as assigned.

Skills

Customer service

Phone etiquette

Communication

Organization

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Full Time Receptionist - Healthcare

MedMark Treatment Centers is looking for highly organized, professional and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff and maintain the paper flow of clerical functions in the office.

Responsibilities

• Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP’s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
• Other duties, as assigned.

Qualifications

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Excellent growth and development opportunities
• Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us:

MedMark Treatments, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

MedMark Treatment Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.