Receptionist - Healthcare

BAART Programs; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in healthcare is seeking a dedicated part-time receptionist to join their team. This role is essential for ensuring smooth office operations and providing top-notch customer service to patients. You will handle various administrative tasks such as answering phones, managing patient intakes, and maintaining office records. This position offers a unique opportunity to work in a supportive environment focused on patient care and recovery. If you have a passion for helping others and possess strong organizational skills, this could be the perfect role for you.

Qualifications

• High school diploma with 1+ years experience in an office setting.
• Excellent customer service and communication skills required.

Responsibilities

• Perform secretarial duties including answering phones and managing mail flow.
• Assist Medical Director with patient intakes and scheduling.

Skills

Customer Service Skills

Professional Presentation Skills

PC Skills

Telephone Etiquette

Communication Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Part Time Receptionist – Healthcare

MedMark Treatment Centers is looking for a highly organized, professional, and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff, and maintain the paper flow of clerical functions in the office.

Responsibilities:

1. Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconciling daily money collected, and office inventory control.
2. Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check-in, insurance verification, payment collection, and follow-up calls.
3. Assists in obtaining patient histories from other NTPs, building blank patient files for new admissions, archiving discharged files, and preparing and maintaining reports and records.
4. Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
5. If applicable - facilitate specimen collection from patients, deliver to lab, file results, and distribute to counselors.
6. Other duties, as assigned.

Qualifications:

1. High school diploma or equivalent with at least 1-year prior experience in an office setting.
2. Excellent customer service skills and professional public presentation skills, including telephone etiquette.
3. Proficient in basic PC skills. Microsoft Word and Excel preferred.
4. Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors, and peers.
5. Ability to maintain routine records and communicate effectively, both orally and in writing.
6. Self-directed with the ability to work with little supervision.
7. Flexible and cooperative in fulfilling all obligations.
8. Satisfactory drug screen and criminal background check.

Here is what you can expect from us:

MedMark Treatment Centers, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

MedMark Treatment Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State, and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability, or veteran’s status or any other classification protected by State/Federal laws.

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