Receptionist - Gunbarrel Veterinary Hospital

Mission Pet Health; Boulder (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement

Life Insurance

Disability insurance

Teladoc access

Discounted veterinary care

Job summary

Mission Pet Health is seeking a friendly and detail-oriented Receptionist to join our Boulder, CO area team. The role focuses on creating a welcoming first impression, handling appointments, and supporting the veterinary staff to deliver excellent client and patient care.

You will interact with clients, manage schedules, process payments, and contribute to a collaborative hospital culture that values growth and compassionate care for all pets. A supportive benefits package is provided.

Qualifications

• Demonstrated customer service experience and strong communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Comfort with handling stressful situations with professionalism.
• Team-oriented mindset with flexibility to support colleagues.
• Weekend and holiday availability as needed.

Responsibilities

• Greet clients warmly and manage a multi-line phone system.
• Schedule appointments, maintain accurate records, and handle payments.
• Assist clients with check-in/out and provide pet wellness information.
• Support the veterinary team to ensure smooth hospital operations.

Skills

Customer service

Excellent communication

Multitasking

Team player

Weekend/holiday availability

Tools

Veterinary software

Job description

At Gunbarrel Veterinary Hospital in beautiful Boulder, CO, we have dedicated ourselves to comprehensive small animal care since 2005. Our mission is centered on providing compassionate and professional care for every patient and client, always treating pets like our own. The community acknowledges this commitment, giving us an excellent Google rating of 4.7 stars, reflecting the strong trust we have earned. If you are looking for a hospital where you can fully utilize your skills and immediately contribute to an established reputation of medical excellence, this is where you can do your best work.Joining Gunbarrel Veterinary Hospital means becoming part of a supportive network that profoundly values its teammates' long‑term professional satisfaction. We understand that personal growth drives success, and we ensure you have the resources necessary to achieve your career objectives. Veterinarians here benefit from access to internal specialty consultations, guaranteeing expert support for complex cases. We also have structured programs in place designed to help all our teammates achieve ambitious goals, such as becoming a credentialed technician or moving into a leadership role. We believe in investing in you so you can grow with us every step of the way.You will be practicing high‑quality medicine across a wide and essential range of services. Our focus is on full‑service small animal medicine, encompassing comprehensive pet wellness and prevention, advanced testing and diagnostics, surgical procedures, and essential emergency care. Our medical team is supported by five dedicated DVMs, including a Certified Veterinary Acupuncturist (CVA), highlighting our commitment to offering diverse and specialized treatment modalities to our clients. When you join this collaborative team, you will be empowered to practice advanced care and continually sharpen your medical skillset.Your new professional home is Boulder, Colorado, a community famous worldwide for its dedication to wellness, natural beauty, and incredible outdoor recreation. Situated at the foothills of the Rocky Mountains, Boulder offers a dynamic, active lifestyle whether you enjoy hiking, biking, or exploring the vibrant local culture and dining scene. The high quality of life and stunning natural surroundings ensure that when you step away from the clinic, you have immediate access to world‑class amenities and breathtaking environments, giving you the perfect balance for your professional life.

This position will be posted a minimum of three days.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You’re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award‑winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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