Receptionist - Guest Services - Sharp Chula Vista Medical Center - Variable Shift - Per Diem

Sharp HealthCare; Chula Vista (CA); Sur place; USD 38 000 - 46 000; Plein temps

Résumé du poste

Sharp HealthCare is seeking a receptionist to support daily front-desk operations at our facilities in California. You will manage multi-line phones, assist patients and visitors, and provide essential clerical support while maintaining a warm, caring image for our organization.

In addition to greeting visitors, you will assist with visitation needs, escorts, wayfinding and basic patient support services. Bilingual English/Spanish is preferred to serve a diverse community.

Qualifications

• H.S. Diploma or Equivalent.
• Less Than 1 Year Experience in a business setting answering multiple line phone systems and performing general clerical duties or customer service position.
• Bilingual English/Spanish Preferred.

Responsabilités

• Mail processing: Opens, dates, sorts and distributes department mail.
• Performs general clerical duties: Filing, collating, stuffing envelopes and other clerical tasks as needed.
• Receptionist duties: Meets and greets all visitors; notifies appropriate party of arrival of visitor; assists patients, guests and employees as needed; conducts Patient Look-ups, provides escorts, wayfinding, wheelchair transports and equipment sanitizing as needed.
• Telephone support: Answers all incoming calls, screens, transfers and takes thorough messages; uses paging and intercom system as necessary.
• Typing skills: May be required to type forms, labels and envelopes.

Connaissances

Telephone handling

Bilingual English/Spanish

Customer service

Formation

High School Diploma or equivalent

Description du poste

Hours

Shift Start Time: Variable

Shift End Time: Variable

AWS Hours Requirement: 8/40 - 8 Hour Shift

Additional Shift Information:

Weekend Requirements: As Needed

On-Call Required: No

Hourly Pay Range (Minimum - Midpoint - Maximum): $27.500 - $30.400 - $33.530

The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices.

What You Will Do

Performs reception, switchboard, and clerical tasks. Provides departmental assistance as needed. Facilitates communication to internal departments as needed while maintaining a warm and caring image for our organization. Assists with visitation needs, escorts and wayfinding as needed.

Preferred Qualifications

• H.S. Diploma or Equivalent
• Less Than 1 Year Experience in a business setting answering multiple line phone systems and performing general clerical duties or customer service position.
• Bilingual English/Spanish Preferred

Essential Functions

• Mail processing
  Opens, dates, sorts and distributes department mail.
• Performs general clerical duties
  Performs filing, collating, stuffing envelopes and other clerical tasks as needed.
• Receptionist duties
  Meets and greets all visitors; notifies appropriate party of arrival of visitor.
  Assists patients, guests and employees as needed.
  Conducts Patient Look-ups, provides escorts, wayfinding, wheelchair transports and equipment sanitizing as needed.
• Telephone support
  Answers all incoming calls, screens, transfers and takes thorough messages. Uses paging and/or intercom system as necessary.
• Typing skills
  May be required to type forms, labels and envelopes.

Knowledge, Skills, and Abilities

• Can manage and screen telephone calls and deal with multiple calls simultaneously.
• Able to communicate clearly, politely, accurately and tactfully.
• Can operate basic office equipment, including typewriter or keyboard.
• Bilingual English/Spanish preferred.

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class