Receptionist/Full-time (9AM-5PM)

shinebrightcare; Fairbanks (AK); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Health, dental, vision benefits

Paid Time Off

Job summary

SHINE BRIGHT CARE, LLC seeks a friendly receptionist to greet visitors, answer calls, and direct inquiries at our Fairbanks location. You will handle guest flow, manage timesheets, and maintain secure access with visitor badges while upholding HIPAA standards.

You should have a high school diploma, 2+ years in an office/reception role, strong communication, and proficiency in Microsoft Office. On-site position with a focus on customer service and teamwork.

Qualifications

• High School Diploma or Equivalency with 2+ years in office receptionist or medical billing/scheduling.
• Excellent telephone etiquette and customer service focus.
• Proficient in Microsoft Office and strong organizational skills.

Responsibilities

• Greet visitors in person or by phone and direct inquiries.
• Maintain directories and provide directions to staff.
• Receive weekly timesheets and review for accuracy.
• Monitor logbook and issue visitor badges to maintain security.
• Operate house phone system and support telecommunication.
• Keep reception area clean and orderly and communicate needs across teams.
• Assist with housekeeping tasks and refreshment stocking.

Skills

Telephone Skills

Problem Solving

Attention to Detail

Verbal Communication

Interpersonal Skills

Professionalism

Customer Focus

Organization

Informing Others

Handles Pressure

Supply Management

Willing to learn

Education

High School Diploma or Equivalency

Tools

Microsoft Office

Job description

MON-FRI (9AM-5PM)

Location: 516 2nd Ave Ste 322, Fairbanks AK 99701

SHINE BRIGHT CARE, LLC

www.shinebrightcare.com

(907-450-6415)

Job Description: Serves visitors by greeting, welcoming, and directing them appropriately; as a Receptionist you must be able to consistently relate in a positive, courteous, and caring manner to staff and the individuals seeking services. You will be able to demonstrate your telephone etiquette and keyboarding skills, use of computer programs, and working knowledge of HIPAA laws.

Responsibilities

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Receive Weekly Timesheets and Review for accuracy and completeness.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Housekeeping Duties: ensuring refreshment items are stocked, bathroom, and lobby is clean.

Receptionist Skills and Qualifications

• If you have a High School Diploma or Equivalency, a minimum of two years of experience as an office receptionist, medical billing, or scheduling position and are committed to providing high quality customer service.
• Telephone Skills, Problem Solving, Attention to Detail, Verbal Communication, Microsoft Office Skills, Interpersonal Skills, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Supply Management, Willing to excel and learn each day.

Our Mission

Our Mission is to help meet the physical, mental, and emotional needs of those we serve by improving their quality of life, delivering humanitarian excellence, extraordinary quality service and compassionate care.

Our Benefits

Our health benefit package includes medical, dental, and vision. We also offer generous Paid Time Off when eligible.

Next Steps

If you are interested in helping us realize our vision to enrich the lives of all we serve, please take a moment to apply online at https://shinebrightcare.com/jobs/ under Employment tab.