RECEPTIONIST

Fairbanks-Native-Association; Fairbanks (AK); On-site; USD 55,273,000 - 81,205,000; Full time

Job summary

Fairbanks-Native-Association in Fairbanks, Alaska is seeking a Receptionist to join our administrative team. The role provides first-line contact, answers calls, greets visitors, and supports project operations at the front desk.

The position requires a high school diploma, at least 6 months of clerical experience, strong customer service, and the ability to manage multiple tasks with discretion and cultural awareness.

Qualifications

• High school diploma or equivalent.
• Six months of clerical/receptionist experience.
• Combination of experience, education, and training that provides the required knowledge, skills, and abilities.

Responsibilities

• Answer incoming phone calls on a multi-line switchboard.
• Greet visitors and direct to appropriate staff.
• Distribute daily mail and process purchase orders.
• Schedule meetings for consumers and family members.
• Maintain front desk appearance and perform light clerical tasks.

Skills

Customer service

Multitasking

Communication

Computer skills

Cultural sensitivity

Time management

Teamwork

Education

High school diploma or equivalent

Associate’s degree

Tools

MS Office

Email systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

RECEPTIONIST

Full Time Administrative Fairbanks, AK, US 1 Attachments

7 days ago Requisition ID: 2550

Salary Range: $19.29 To $28.34 Hourly

GRANT SUMMARY

The goal of the ABH-CLINIC project is to transform the community behavioral health system by providing comprehensive, coordinated behavioral health care. The Clinic provides culturally specific programming, strength-based services, community-wide engagement, evidence-based practices, and early intervention.

POSITION SUMMARY:

The Receptionist provides first-person contact for the ABH-CLINIC Project and is positioned at the front desk. Incumbent answers all incoming phone calls as well as greets all visitors. This position is part of a collaborative treatment team assuring culturally resonant mental health intervention, treatment, and support services.

JOB DUTIES

• Answers all incoming phone calls on a multi-line switchboard in a professional and friendly manner.
• Directs calls to the appropriate staff members, programs, and/or projects, maintaining confidentiality regarding project-related issues.
• Greets all visitors in a professional and friendly manner, directing them to the appropriate staff members, programs, and/or projects.
• Receives, sorts, date stamps, and distributes daily mail.
• Assists supervisor with projects, tasks, and meeting activities including copying, preparing project packets, and events support as needed.
• Prepares, processes, and logs purchase orders for project administration.
• Schedules consumers and family members for meetings.
• Maintains office supplies and equipment for the project as well as provides support for project functions, including the front desk sign-in sheets and equipment checkout logs.
• Maintains a neat and clean, clutter-free, professional appearance at the front desk.
• Performs light clerical duties to include, but not limited to, typing and filing.
• Attends mandatory position training that provides training in risk factors.
• Performs other job-related duties as assigned.

NECESSARY KNOWLEDGE, SKILLS, AND ABILITY

• Ability to report to work on time.
• Knowledge of customer service concepts and practices.
• Excellent customer service skills are essential.
• Understanding and sensitivity to diverse cultures and lifestyles.
• Skill in operating personal computers utilizing a variety of computer software.
• Skill in managing multiple priorities and tasks concurrently and meeting deadlines.
• Skill in oral and written communication, with the ability to accurately follow written and verbal instructions.
• Skill in establishing and maintaining cooperative working relationships with colleagues, supervisors, and consumers.

MINIMUM QUALIFICATIONS (Education & Experience)

• High school diploma or equivalent, and
• Six (6) months of clerical/receptionist experience involving light clerical duties.
• A combination of experience, education, and training that provides the required knowledge, skills, and abilities to perform assigned tasks.

PREFERRED QUALIFICATIONS (Education & Experience)

• Two (2) years of administrative assistant experience.
• Associate’s degree in business administration or a related field.