Receptionist-Full Time

Ernest Health, Inc.; Toledo (OH); On-site; USD 32,000 - 45,000; Full time

Job summary

Rehabilitation Hospital of Northwest Ohio in Toledo, Ohio is seeking a Full-Time Receptionist to support hospital telecommunication services and patient care coordination.

Join a compassionate team at a premier inpatient rehab facility, offering comprehensive rehabilitation services and patient-centered care. This role emphasizes strong communication, organization, confidentiality, and collaboration with staff and patients’ families.

Qualifications

• One year of reception experience in a healthcare setting preferred.
• Equivalent combination of education and experience accepted.
• Demonstrates general computer skills including data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

• Provide hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families.

Skills

Reception experience

Healthcare setting experience

Computer skills

Communication skills

Organization skills

Confidentiality

Job description

Full-Time Receptionist

Rehabilitation Hospital of Northwest Ohio - Toledo, Ohio

Join Our Team

Rehabilitation Hospital of Northwest Ohio in Toledo, Ohio is a premier inpatient rehab facility offering comprehensive rehabilitative care to patients in the Toledo metro area and beyond. Our hospital is dedicated to restoring hope and functionality to individuals recovering from strokes, brain and spinal cord injuries, complex orthopedic surgeries, and other serious medical conditions that require intensive therapy. We provide a full continuum of rehabilitation services, including advanced neurological rehab, orthopedic and sports injury rehab, and cardiopulmonary rehab, all administered by a compassionate team of specialists. At Rehabilitation Hospital of Northwest Ohio, each patient benefits from an individualized care plan and one-on-one therapy sessions in our cutting-edge therapy gym and rehab gardens. Fully accredited and ranked among the nation’s top rehabilitation hospitals, we pride ourselves on delivering efficient, effective care that helps patients achieve remarkable improvements and confidently return to their daily lives.

Toledo, Ohio

Toledo sits on the western shore of Lake Erie and features a mix of cultural attractions, green spaces, and a revitalized waterfront. Known for its zoo, art museum, and welcoming neighborhoods, Toledo combines affordability with quality of life.

We are seeking a Receptionist to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees' work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through "My Ernest Journey" and through our Engagement Survey, where our approach is "You Spoke, We Listened". These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Qualifications

Required Skills:

• One year of reception experience in a healthcare setting preferred.
• OR any equivalent combination of education and experience.

Additional Qualifications/Skills:

• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages). Integrates the hospital’s mission and "Guiding Principles" into daily practice.