Receptionist

Ernest Health, Inc.; Mesquite (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Ernest Health, Inc. is seeking a Receptionist at Mesquite Rehabilitation Institute in Mesquite, TX.

The role involves handling hospital telecommunications, coordinating calls and pages, and maintaining related records to ensure smooth patient and visitor communication. The successful candidate will have prior reception experience in healthcare, strong computer and communication skills, and the ability to work collaboratively with staff while maintaining confidentiality and high standards of

Qualifications

• One year of reception experience in a healthcare setting preferred.
• Demonstrates general computer skills including data entry, word processing, email, and record management.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

• Provide hospital telecommunication services via telephones, pagers, paging system, radio, or computer to connect visitors, callers, staff, patients, and families.
• Maintain records related to telecommunications (e.g., long distance calls, on-call employees, pages).
• Uphold the hospital’s mission and guiding principles in daily practice.

Skills

Reception experience

General computer skills

Communication skills

Confidentiality

Team collaboration

Job description

Overview

Mesquite Rehabilitation Institute – Mesquite, TX

Mesquite Rehabilitation Institute in Mesquite, Texas is a leading inpatient rehabilitation hospital serving the Dallas–Fort Worth metroplex. We are devoted to helping patients regain their strength and independence after life-changing health events such as strokes, brain or spinal cord injuries, amputations, or complex orthopedic surgeries. At our institute, patients receive personalized and intensive therapy – including physical, occupational, and speech therapy – delivered by a caring interdisciplinary team that encourages and motivates them at every step. Our facility features modern therapy gyms, adaptive equipment, and a warm, encouraging atmosphere that feels like a second home to patients and staff alike. Accredited and consistently ranked for outstanding patient outcomes, Mesquite Rehabilitation Institute is proud to provide compassionate, high-quality rehabilitative care that enables individuals to rebuild their lives and return to their families and communities.

We are seeking a Receptionist to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees’ work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through “My Ernest Journey” and through our Engagement Survey, where our approach is “You Spoke, We Listened”. These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Qualifications

Required Skills:

• One year of reception experience in a healthcare setting preferred.
• OR any equivalent combination of education and experience.

Additional Qualifications/Skills:

• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities

Responsible for providing hospital telecommunication services through the use of telephones, pagers, the paging system, radio, or computer to connect communication between visitors, callers, staff, patients, and patients' families. May maintain records related to telecommunications (e.g., long distance phone calls, on-call employees, pages). Integrates the hospital’s mission and “Guiding Principles” into daily practice.