Receptionist - Full Time

Wiley Creek Memory Care; Foster (OR); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Wiley Creek Memory Care is seeking a friendly Receptionist to create welcoming first impressions for residents, visitors, and staff. You will answer calls, greet guests, and support the Office Manager with administrative tasks, while coordinating transportation and maintaining materials.

The role emphasizes excellent English communication, attention to detail, and the ability to multitask in a busy office environment using Word, Excel, and Google tools.

Qualifications

• Must possess a minimum of a high school diploma or equivalent.
• Experience in customer service and working within an office environment preferred.
• Exceptional communication skills in English, enabling effective interaction with residents and staff.
• Strong attention to detail and adept problem-solving abilities.
• Proficient in multitasking, prioritization, and time management.
• Comfortable with technology and proficient in various software programs, including Microsoft Word, Excel, Google, and others.
• Ability to schedule, provide follow-up and assist others with a professional customer service demeanor.

Responsibilities

• Coordinate incoming calls.
• Greeting visitors and residents warmly and direct them appropriately.
• Support Office Manager with required administrative tasks.
• Assist with resident maintenance requests.
• Manage transportation schedule.
• Ensure a constant stock of brochures, welcome packets, and related materials.

Skills

Communication

Attention to detail

Problem-solving

Multitasking

Time management

Customer service

Technology proficiency

Education

High school diploma

Tools

Microsoft Word

Excel

Google

Job description

POSITION SUMMARYThe Receptionist fosters connections among residents, team members, and visitors, creating positive first impressions through in-person, phone, and electronic interactions. They ensure all visitors adhere to the visitor management system and wear name tags while also coordinating assistance for individuals' needs, alongside providing administrative and sales support to the leadership team and Community.RESPONSIBILITIES include but are not limited to the following:Coordinate incoming calls.Greeting visitors and residents warmly and direct them appropriately.Support Office Manager with required administrative tasks.Assist with resident maintenance requests.Manage transportation schedule.Ensure a constant stock of brochures, welcome packets, and related materials is readily available.Supervisory Responsibility: None.Education & Experience:Must possess a minimum of a high school diploma or equivalent.Experience in customer service and working within an office environment preferred.Knowledge, Skills & Abilities:Exceptional communication skills in English, enabling effective interaction with residents and staff through both verbal and written means.Strong attention to detail and adept problem-solving abilities. Proficient in multitasking, prioritization, and demonstrating excellent time management skills.Comfortable with technology and proficient in various software programs, including Microsoft Word, Excel, Google, and others.Ability to schedule, provide follow-up and assist others with a professional customer service demeanor.