Receptionist - Full-Time

Metropolitan Behavioral Health; Dearborn (MI); On-site; USD 35,000 - 75,000; Full time

Job summary

A leading behavioral health facility is seeking a Full-Time Receptionist to manage admissions and front desk responsibilities. Candidates should have strong customer service skills and experience verifying insurance. This in-person role includes working weekends and holidays on rotation for comprehensive patient support.

Qualifications

• Experience verifying insurance required.
• 1 to 3 years in admissions or related department.
• Proficient with multi-line phone and computer skills.

Responsibilities

• Answer main doors and hospital multi-line phone.
• Verification of insurance and processing admission paperwork.
• Interfacing with Intake Department, patients, and nursing units.

Skills

Communication

Customer Service

Multi-tasking

Critical Thinking

Education

High School Diploma or GED

Job description

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Metropolitan Behavioral Health (a UHS Facility)

A growing, 144-bed behavioral health facility - Metropolitan Behavioral Hospital will provide a full continuum of inpatient services across the entire patient population, including specialty programs to serve adolescents, adults and older adults, and perform behavioral health assessments 24 hours a day. Additionally, programs for co-occurring behavioral health and substance use issues will be offered to meet the unique needs of this patient population. The facility will provide a robust outpatient program utilizing a combination of group, family and individual therapy.

Responsibilities

Admission Coordinator

Full-time 11 a.m. - 7 p.m.

Metropolitan Behavioral Health (a UHS Facility)

A growing, 144-bed behavioral health facility - Metropolitan Behavioral Hospital will provide a full continuum of inpatient services across the entire patient population, including specialty programs to serve adolescents, adults and older adults, and perform behavioral health assessments 24 hours a day. Additionally, programs for co-occurring behavioral health and substance use issues will be offered to meet the unique needs of this patient population. The facility will provide a robust outpatient program utilizing a combination of group, family and individual therapy.

For more information, please visit our website: https://beaumontbh.com/

Position Summary

The Admission Coordinator is responsible for answering the main doors as well as the hospital multi-line phone, verification of insurances, obtaining signatures on admitting paperwork, and processing of all admitting forms. The Coordinator interfaces with the Intake Department, patients, and nursing units.

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Qualifications

• High School Diploma or GED required
• Experience verifying insurance required
• 1 to 3 years of experience working in an admissions or related department required
• Multi-line phone and computer skills required
• Professional, customer service focused individual with strong communication skills, ability to multi-task and critical thinking skills.
• Willing to train the enthusiastic individual
  
  

Work Hours: This position will work 11 a.m. - 7 p.m. and work weekends and holidays on a rotation schedule. This is an in-person position.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care and Mental Health Care

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