Receptionist - Full Benefits + Room for Advancement

KIA of East Hartford; East Hartford (CT); On-site; USD 21,000 - 26,000; Full time

Job summary

Kia of East Hartford is seeking a welcoming and professional Receptionist to greet customers and answer calls, providing excellent service and a strong first impression for every guest.

As the first contact for our dealership, you will direct inquiries, take messages, and maintain a tidy reception area while supporting our team and ensuring confidentiality of information.

Qualifications

• Excellent professional communication and customer service skills.
• Maintains a professional appearance and demeanor.
• Friendly and welcoming and enjoys working with people.
• Authorized to work in the U.S. without sponsorship; current resident.
• Pre-employment background checks are required, including MVR and drug screening.

Responsibilities

• Greet customers and answer telephone calls in a professional and welcoming manner, provide exceptional customer service, and create a positive first impression for every guest.
• Answer and direct incoming phone calls promptly and courteously
• Assist customers with questions and direct them to the appropriate department or team member
• Take accurate messages and ensure they are delivered to the appropriate team members
• Maintain a clean, organized and professional reception area
• Provide exceptional customer service and create a positive first impression for every guest
• Maintain confidentiality and handle customer information professionally

Skills

Communication skills

Professional appearance

Friendly demeanor

Job description

Kia of East Hartfordis looking for afriendly, professional, and customer-focused Receptionistto greet customers and answer telephone calls in a professional and welcoming manner, provide exceptional customer service, and create a positive first impression for every guest.As the first point of contact for our dealership, you’ll play an important role in creating a welcoming experience for our customers and supporting our team.

Why Join Our Team?

• Kia of East Hartford is known for exceptional customer service, a strong local reputation, and long-term employee success.
• Many team members grow into roles in sales, service, detailing, or management. This position is a great entry point.
• Work with a leadership team that values respect, communication, and professional development.
• Build foundational skills in dealership operations, customer service, and vehicle care.
• A career where your efforts are appreciated and rewarded
• State-of-the-art facility
• Opportunity for advancement

Responsibilities

• Greet customers and answer telephone calls in a professional and welcoming manner, provide exceptional customer service, and create a positive first impression for every guest.
• Answer and direct incoming phone calls promptly and courteously
• Assist customers with questions and direct them to the appropriate department or team member
• Take accurate messages and ensure they are delivered to the appropriate team members
• Maintain a clean, organized and professional reception area
• Provide exceptional customer service and create a positive first impression for every guest
• Maintain confidentiality and handle customer information professionally

Qualifications

• Has excellent professional communication and customer service skills and a positive attitude
• Maintains a professional appearance and demeanor
• Friendly and welcoming and enjoys working with people
• Dependable, organized and detail-oriented
• Able to multitask in a fast-paced dealership environment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.