Receptionist - Front Desk Receptionist

Generationshealthcare; Auburn (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

Siena Terraces, a Generations Healthcare, is seeking a Front Desk Receptionist to join our team. The successful candidate will perform clerical support efficiently per established procedures while supporting staff and residents in a compassionate environment.

Qualifications include 18+ years old, a high school diploma or GED, and at least 1 year of clerical experience. The position requires passing a background check, pre-employment physical, and drug screening.

Qualifications

• 18 years of age or older.
• High school diploma or GED equivalent.
• At least 1 year of clerical experience or completed secretarial program.
• Ability to interact tactfully with residents, families and the public.
• Ability to follow written and oral instructions.
• Experience with 10-key calculator and computer systems.
• Background check, pre-employment physical, and drug screening required.

Responsibilities

• Operate reception area and paging/telephone system.
• Answer telephones and direct calls to appropriate person or department.
• Receive requests and locate personnel via paging system.
• Maintain resident files by name, room number and on-call personnel.
• Provide information in accordance with policies and procedures.

Skills

Clerical experience

Customer service

Education

High school diploma or GED

Tools

10-key calculator

Computers

Job description

$19.00 - $20.00 Per Hour DOE / Sunday - Monday 7:30 AM to 2:30 PM & 2:30 PM to 9:30 PM

Siena Terraces, a Generations Healthcare, is looking for a Front Desk Receptionist to join our team. We are committed to delivering compassionate, competent, and high-quality services to those entrusted to our care, while fostering a positive and supportive work environment for our staff. If you are passionate about making a meaningful impact and enhancing the lives of others,

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Position Overview:

The primary purpose of the Receptionist is to is to perform clerical support in an efficient manner in accordance with established procedures, and as directed by your supervisor.

Essential Duties (including but are not limited to):

• Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Operate paging/telephone system as required.
• Answer telephones; determine nature of call and direct caller to appropriate individual or department.
• Receive requests from within the facility and locate personnel through paging system.
• Receive inquiries and release information in accordance with established policies and procedures.
• Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.
• Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition, referring those calls to the Nurse Supervisor/Charge Nurse.

Qualifications:

• 18 years of age or older & high school diploma or GED equivalent.
• Must have at least one (1) years’ experience in a clerical position or successfully completed a secretarial science program from an accredited school/college.
• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
• Must be able to follow written and oral instructions.
• Must be able to effectively use a 10-key calculator and have working knowledge of computers, Input/output/retrieval data, etc.
• This position requires the successful completion of a background check, pre-employment physical, and drug screening as part of the hiring process.

Generations Healthcare was founded upon the belief that caring for the sick, the elderly, and the infirm is a special and sacred stewardship. It is our mission to have this belief reflected in everything we do: in the presentation of our homes, in the professionalism of our staff, and in the daily delivery of care to our residents and their families. It is our purpose that whoever enters a Generations home will be met with kindness, competence and compassion.

To view our mission statement and hear more about Siena Terraces, please visit www.generationshealthcare.com

The Company is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, reproductive health decision making, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.