Dental Front Desk Receptionist Only with Prior Dental Experience

Mynt Dental; Mount Pleasant (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading dental practice is seeking a Business Assistant (Front Desk Receptionist) to provide exceptional service and manage front-office duties. This full-time role requires strong communication skills, dental office experience, and the ability to work effectively with patients and team members. Benefits include health insurance, 401K, and paid time off, in a supportive environment focused on patient care.

Benefits

401K

Health Insurance

Paid Time Off

Employee Dental Program

Vision Coverage

Bonuses

Qualifications

• Minimum of 6 months of experience in a dental office.
• Availability on Saturdays is essential.
• Familiarity with Dentrix Ascend preferred.

Responsibilities

• Greet and welcome patients at the dental office.
• Schedule appointments and handle insurance claims.
• Adhere to HIPAA protocols and maintain patient records.

Skills

Patient Comfort

Insurance Knowledge

Communication

Tools

Dentrix Ascend

Job description

We provide dental services using state of the art technology and exceptional lifetime care for our patients, and want to hire team members who want to grow, work in a satisfying environment and foster a strong team building culture.

As a Business Assistant ( Front Desk Receptionist ) , you are the first person that our patients see when they walk in and have one of the most ( if not the most ) important positions in a dental office. You will work in an environment that encourages learning, team cohesion, and puts patients first

Requirements

• Minimum of 6 months of experience working in a dental office / same position
• Saturday availability is essential. While you won’t be scheduled every Saturday, being available is a requirement for the role.
• Start time is as early as 8:20 AM each day.
• End times can vary:
• On weekdays, w e close at 6:00pm , and shifts can go as late as 6:45 PM , though most days end earlier.
• On Saturdays, we close at 4:00 pm the latest shift ends at 4:45 PM , but again, most Saturdays finish sooner.

We Prefer:

• Familiarity with Dentrix Ascend
• Cross Trained / some knowledge of the Clinical side.

Job Type: Full Time

Benefits:

• 401K
• Sick Pay or Paid Time Off
• Health Insurance
• Vision
• Employee Dental Program
• Bonuses
• Opportunity to be part of a loved, secured and fast growing dental company.

More about the role:

• Greet and welcome patients from the start of their dental journey, as well as sustain patient comfort and provide appropriate education to patients
• Knowledge of Account Ledger
• Insurance Breakdown
• Answering phone calls
• Scheduling appointments
• Creating and Presenting treatment plans
• Checkout patients
• Charge patients for services
• Create claims
• Send claims
• Send Pre Authorizations
• Utilize Dentrix Ascend for patient scheduling and record keeping
• Adherence to HIPAA protocols
• Other duties associated with Business Assistants & Receptionists at a dental office.
• Partner with the providers and team to implement our systems and maximize office workflow