RECEPTIONIST FOR SKILLED NURSING FACILITY

Mariner Healthcare; San Pablo (CA); On-site; USD 22,000 - 23,000; Full time

Job summary

Mariner Healthcare in San Pablo, CA is seeking a friendly, professional receptionist to greet visitors, answer telephones, and direct calls to the appropriate individuals. You will help maintain resident and staff directories and support basic front-desk duties.

The ideal candidate has a minimum high school diploma or equivalent, exceptional customer service skills, and telephone etiquette. This on-site role involves a normal office environment and occasional lifting of light objects, with

Qualifications

• Exceptional customer service skills and telephone etiquette.
• Minimum high school diploma or equivalent.

Responsibilities

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

Skills

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Job description

SUMMARY

Represents the company in a positive and professional manner while greeting visitors, answering telephone, and directing calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages .
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

ENTRY QUALIFICATIONS

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

SUPERVISORY RESPONSIBILITIES

N.A.

PHYSICAL DEMANDS AND ENVIRONMENT

Working in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects of 10 to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOURLY WAGE RATE RANGE: $16.00 to $17.00 DEPENDING ON EXPERIENCE

Mariner Healthcare reserves the right to discontinue any bonus program at anytime.