RECEPTIONIST FOR SKILLED NURSING FACILITY

Vale-Healthcare-Center; San Pablo (CA); On-site; USD 22,000 - 23,000; Full time

Job summary

Vale-Healthcare-Center is seeking a friendly receptionist to represent the facility, greet visitors, answer calls, and direct inquiries in a professional manner. This role emphasizes courteous service and clear communication in a healthcare setting.

Responsibilities include maintaining staff directories, handling messages, assisting residents and families, and supporting routine administrative tasks in a normal office environment. Hourly wage ranges from $16.00 to $17.00 depending on experience.

Qualifications

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

Responsibilities

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

Skills

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Job description

SUMMARY

Represents the company in a positive and professional manner while greeting visitors, answering telephone, and directing calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages .
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

ENTRY QUALIFICATIONS

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

SUPERVISORY RESPONSIBILITIES

N.A.

PHYSICAL DEMANDS AND ENVIRONMENT

Working in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects of 10 to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOURLY WAGE RATE RANGE: $16.00 to $17.00 DEPENDING ON EXPERIENCE

Mariner Healthcare reserves the right to discontinue any bonus program at anytime.