Receptionist Floater

St. John's Community Health; Compton (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free Medical, Dental & Vision

13 Paid Holidays + PTO

403 (B) retirement match

Life Insurance, EAP

Tuition Reimbursement

SEIU Union

Flexible Spending Account

Continued workforce development &培训

Succession plans & growth within

Job summary

St. John's Community Health is seeking a Receptionist Floater to register patients, schedule and coordinate appointments across multiple clinic locations, and assist with billing as needed.

You will help walk-in patients, provide referrals, and maintain patient flow in a fast-paced setting. The role requires travel between clinics, strong organizational skills, and bilingual communication to serve a diverse patient population.

Qualifications

• Bilingual communication with patients and staff.
• Proficient in Microsoft Office applications.
• Strong organizational and multitasking abilities.

Responsibilities

• Schedule and travel between clinic locations as requested.
• Greet patients, direct to appropriate areas, and handle inquiries.
• Answer multi-line phone system, take messages, and route calls.
• Input patient demographics and manage registration processes.
• Maintain file systems, order supplies, and ensure reception area is organized.
• Assist with billing, co-pays, and basic clerical duties.
• Provide excellent patient service in a fast-paced environment.

Skills

Bilingual

Microsoft Office

Organizational Skills

Education

High School or GED

Tools

EHR

PMS

Job description

The Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Must be able to travel to different clinic locations as requested by the Director of Operation or Clinic Manager. Will provide service to; Medical, Dental, and Mental Health.

Benefits

• Free Medical, Dental & Vision


• 13 Paid Holidays + PTO


• 403 (B) retirement match


• Life Insurance, EAP


• Tuition Reimbursement


• SEIU Union


• Flexible Spending Account


• Continued workforce development & training


• Succession plans & growth within

Qualifications

Education

• High School or GED

Experience (Required)

• Travel to different clinic locations


• Bilingual


• Proficient Microsoft Office


• EHR- Electronic Health Record (Preferred)


• PMS- Practice Management System (Preferred)


• Good organizational skills

Essential Duties And Responsibilities

• Schedule may vary, must be able to travel clinic to clinic as requested by the Director of Clinic Operation or Clinic Manager.


• Meets and greets patients; announces, directs, and/or escorts to the appropriate area.


• Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.


• Must be able to cope in a \"fast-paced\" environment.


• Organizes and maintains file system; files correspondence and other records.


• Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.


• Input patient information and demographics into the computer system.


• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.


• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.


• Ability to effectively communicate with people at all levels and from various backgrounds.


• Understand and respond to a diverse population.


• Perform some repetitive motion activities.


• Pull Medical/Dental/Mental Health charts.


• Process Patient Registration.


• Maintain patient flow and reduce waiting time as much as possible.


• May schedule appointments for patients and specialty care.


• May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing.


• Collect co-payments and/or fees and donations.


• Handles other duties as requested by the Clinical Manager.


• Handles billing for Medical/Dental/Mental.


• Electronic Health Record (EHR) inputting prescriptions and patient charts.


• Practice Management System (PMS) Registration, Scheduling and Billing.

St. John's Community Health is an Equal Employment opportunity employer