Receptionist - Endocrinology - Moline

IA_MOQUAD01 Genesis Health System; Moline (IL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Competitive compensation with full ben

Growth opportunities across the system

Job summary

Trinity Health Corp. is seeking a Clinic Receptionist to welcome patients, check them in, verify insurance, and collect copays.

The role supports front desk operations, schedules appointments, handles calls, scans documents into the EMR, and ensures accurate data entry while upholding Trinity Health values.

Qualifications

• High school diploma or equivalent required.
• BLS for Healthcare Provider certification or within 3 months of hire.
• Mandatory Reporter abuse training within 3 months of hire.
• Ability to read, write and understand English and communicate effectively with patients.
• Maintain confidentiality with patient information.
• Demonstrate honesty, integrity and caring aligned with Trinity Health values.

Responsibilities

• Perform patient check-in and ensure admitting process is efficient and compliant.
• Answer and direct phone calls as needed.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information and collect copays/deductible amounts.
• Copy/scan patient documents into the EMR in the correct location.
• Validate insurance eligibility and enter demographics and insurance data in EHR.
• Determine and collect time-of-service payments or past-due balances at appointment time.

Skills

Customer service

Communication

Administrative tasks

Attention to detail

Education

High school diploma or equivalent

Job description

Job Title

Clinic Receptionist

Employment Information

Employment Type: Full time Shift: Day Shift Description: Job Title: Clinic Receptionist

Hours: Full Time 36 hours/week

Job Duties

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Validate insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems.
• Determine and collect time of service payments and/or past due balances at the time of appointment.

General Requirements

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Benefits

• competitive compensation with a full benefits package
• opportunity for growth throughout the system

Company Overview

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services.

Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org.