Receptionist - Dallas (Irving)

Priority Dispatch Corp.; Dallas (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive compensation plans

Paid time off and holidays

Health, dental and vision plans

401(k) and profit-sharing plan

Tuition assistance program

Employee stock ownership

Job summary

Bruckner Truck & Equipment is seeking a friendly Receptionist to warmly greet customers and manage calls in a busy dealership environment in Dallas, TX. You will support accounting tasks, processing payments, and maintaining cash schedules, working closely with Sales, Parts, Service, and the corporate office.

Ideal candidates bring 1-2 years of customer service or administrative experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• 1-2 years of experience in a customer service or administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication skills, both verbal and written.

Responsibilities

• Greet customers, answer and direct calls, and address basic inquiries.
• Handle administrative duties: mail, supplies, customer payments, cash schedules, and bank deposits.
• Support the Office Manager with receivables and payables; coordinate with Sales, Parts, Service and corporate office.

Skills

Customer service

Microsoft Office

Multi-tasking

Verbal communication

Education

High school diploma

Tools

Microsoft Office Suite

Job description

WHO WE AREBruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 12 states, and we have over 1,600 team members.Bruckner’s is more than just a place selling parts and working on trucksWe are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know itWe contribute to our local communitiesWe care about our peopleOUR CORE VALUESWe act with Honesty and Integrity.We value our people and communities.We are customer focused.We do what it takes.WHAT WE OFFERCompetitive Compensation PlansPaid Time Off and HolidaysExcellent health, dental and vision plansInvestments in Training & DevelopmentGenerous 401(k) and Profit-Sharing PlanTuition Assistance ProgramEmployee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)Technician Student Loan Reimbursement ProgramDisability and Life InsuranceInternal Promotion OpportunitiesFlexible Spending AccountHealth Club ReimbursementFamily and Team Oriented EnvironmentEmployee Referral BonusEngaging and Challenging AssignmentsDrug free workplaceJOB DESCRIPTIONUnder the direction of the Office Manager, the Receptionist will play a key role in customer service for the dealership, including greeting customers, answering, and directing calls, and addressing basic inquiries. Additionally, the Receptionist is responsible for handling various administrative activities such as processing mail, ordering supplies, processing customer payments, maintaining cash schedules, preparing bank deposits, and supporting the Office Manager with accounting tasks associated with receivables and payables. This role will work closely with external customers and internal customers from Sales, Parts, and Service and the corporate office to ensure efficient collaboration and communication.ESSENTIAL JOB TASKS:Customer Service is the most important responsibility.PlanningAssist in planning and coordinating company and customer events.Collaborate with the Office Manager on event logistics and preparations.OperationsProvide exceptional customer service by warmly welcoming customers, addressing inquiries, and directing calls to appropriate departments or individuals.Handle various administrative duties, including processing mail, ordering supplies, processing customer payments, maintaining accurate cash schedules, and preparing bank deposits.Assist the Office Manager with receivables and payables tasks.Collaborate closely with internal departments such as Sales, Parts, and Service, as well as external customers, to ensure effective communication, collaboration, and support.Other duties as assigned.ReportingMaintain accurate records of financial transactions, customer interactions, and administrative tasks, contributing to reliable reporting and decision-making processes.Document customer inquiries, requests, and outcomes accurately for future reference and continuous improvement.EDUCATIONAL REQUIREMENTSMinimum high school diploma required.Any additional courses in office procedures or accounting favorable but not required.WORK EXPERIENCE1-2 years of experience in a customer service or administrative role.Proficiency in using office software such as Microsoft Office Suite (Word, Excel, Outlook).Strong communication skills, both verbal and written, and ability to handle multiple tasks and prioritize effectively.