Receptionist & Customer Success - Flexible Schedule

Paul Lanari - State Farm Agent; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

Paul Lanari - State Farm Agent is seeking a friendly and organized Receptionist to join a growing community-focused team in Austin, TX. You will greet customers, manage schedules, and handle inquiries while maintaining accurate customer records.

The ideal candidate is detail-oriented, excels at multitasking, and comfortable engaging in sales conversations to identify insurance opportunities. Join a supportive office culture with growth potential and ongoing training.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Well-organized with multitasking abilities.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inbound inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

Paul Lanari - State Farm Agent is seeking a friendly and organized Receptionist to join a growing community-focused team in Austin, TX. You will greet customers, manage schedules, and handle inquiries while maintaining accurate customer records.

The ideal candidate is detail-oriented, excels at multitasking, and comfortable engaging in sales conversations to identify insurance opportunities. Join a supportive office culture with growth potential and ongoing training.