Receptionist & Customer Care Specialist (Flexible Schedule)

Bryanmichaels; Maryland; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Maryland is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and administrative support. The ideal candidate is highly organized, detail-oriented, and possesses strong communication skills. Responsibilities include greeting customers, managing appointments, and engaging in sales conversations. This position offers a competitive salary and a supportive work environment.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in Maryland is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and administrative support. The ideal candidate is highly organized, detail-oriented, and possesses strong communication skills. Responsibilities include greeting customers, managing appointments, and engaging in sales conversations. This position offers a competitive salary and a supportive work environment.