Receptionist & Customer Care Specialist | Flexible Schedule

State Farm; Champlin (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Paid time off

License reimbursement

Training & development

Bonus based on performance

Flexible schedule

Opportunity for advancement

Competitive salary

Job summary

State Farm Agent Tony Hoaglund in Champlin, MN, seeks a Receptionist - State Farm Agent Team Member to greet customers, manage phones, schedule appointments, and support daily office operations.

The ideal candidate is highly organized, detail-oriented, and comfortable engaging in sales conversations while delivering exceptional customer service. This role fosters teamwork and professional development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Customer service

Organization

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

State Farm Agent Tony Hoaglund in Champlin, MN, seeks a Receptionist - State Farm Agent Team Member to greet customers, manage phones, schedule appointments, and support daily office operations.

The ideal candidate is highly organized, detail-oriented, and comfortable engaging in sales conversations while delivering exceptional customer service. This role fosters teamwork and professional development.