Receptionist & Customer Care Pro—Path to Growth

Champlininsurance; Champlin (MN); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Tony Hoaglund in Champlin, MN is seeking a Receptionist - State Farm Agent Team Member to join a friendly, growth‑minded office. The successful candidate will handle front-desk duties, support the team, and help customers with inquiries and insurance options.

The role requires strong organization and communication skills, with opportunities for licensing reimbursement, training, and career development.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent Tony Hoaglund in Champlin, MN is seeking a Receptionist - State Farm Agent Team Member to join a friendly, growth‑minded office. The successful candidate will handle front-desk duties, support the team, and help customers with inquiries and insurance options.

The role requires strong organization and communication skills, with opportunities for licensing reimbursement, training, and career development.