Receptionist (Concierge)

Priority Life Care; Hyattsville (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading senior care organization is seeking a Concierge to provide exceptional service to guests and visitors. This role involves greeting visitors, answering calls, and ensuring a welcoming environment. The ideal candidate will have customer service experience and a high school diploma. Join a progressive team that values dignity and compassion in care.

Benefits

Competitive wages and PTO

Career advancement opportunities

Health plans including vision and dental

Telemedicine at low or no cost

Special pay rates on holidays

$10,000 Company paid Life Insurance

Retirement savings plans

Flexible Spending Accounts

Employee referral bonuses

On-demand wages via ZayZoon

Qualifications

• Minimum of one year of customer service experience.
• Valid driver’s license with no moving violations.

Responsibilities

• Provide a welcoming experience for residents and visitors.
• Operate telephones and direct calls.
• Assist guests in and out of vehicles or wheelchairs.

Skills

Customer Service

Education

High School diploma or equivalent

Job description

At Priority Life Care (PLC), we believe everyone deserves dignity, compassion, and respect, including our coworkers. If you are looking to serve and make a positive difference in someone’s life — and light the way in senior care — you may be a fit for our committed, professional team.

Priority Life Care is also a designated “Great Place to Work”! When you choose to work at PLC, we provide you the opportunity to use your talents in a progressive, growing organization. Join our team today and love what you do!

At Priority Life Care, our mission is to light the way in senior care, with respect to affordability and independence.

CONCIERGE:

The main function of the Receptionist, or as we at Priority Life Care call it, Concierge, is to provide exceptional assistance and information to incoming guests, visitors, and staff to facilitate their entrance into or exit from the facility. This person is a courteous and friendly coworker, and follows procedures as outlined by state and federal regulations.

What we offer our staff:

• Competitive wages and PTO
• Exceptional career advancement opportunities through our "Pathway to Promotion" program
• A full range of health plans - including vision and dental!
• SwiftMD Telemedicine, at low or no cost!
• Special pay rates on holidays
• $10,000 Company paid Life Insurance
• Family planning and support services through Maven
• Voluntary Short-Term Disability, Accident Coverage, and Critical Illness
• Confidential Employee Assistance Program
• Retirement savings plans
• Flexible Spending Accounts
• Employee referral bonuses
• On-demand wages via ZayZoon. No need to wait until payday!
• Rewards Program based on Years of Service and PLC Employee of the Year Award

The impact you'll make:

• Serve as the face of the community by providing a welcoming and informative experience for residents, their families, and the public
• Operate telephones to answer, screen, and forward calls, providing information and taking messages
• Greet visitors entering the establishment and direct or escort them to specific destinations
• Perform word processing duties as assigned
• Assist guests in and out of vehicles or wheelchairs
• Report any issues or problems to the Executive Director
• Comply with all applicable health care and safety standards
• Assist families and visitors as needed
• Promote and exemplify the Priority Life Care mission and values at all times

Qualifications:

• High School diploma or equivalent preferred; a minimum of one (1) year of customer service experience; or an equivalent combination of education and experience.
• Valid driver’s license with no moving violations in the last four (4) years.
• Must pass a background screening
• Prior experience in long-term care, home health, or related service industries is a plus

Check us out on our website: www.prioritylc.com or text “CARE” to 85000.

Priority Life Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: customer, service, receptionist, office, desk, administrator, secretarial, phone, operator, assisted, living, community, care, home, senior, admin, administrative, reception, secretary, customer service, welcome, visitor.

$15 / hour