Receptionist - Collision

Group 1 Automotive; Greenbelt (MD); On-site; USD 21,000 - 23,000; Full time

Job summary

Group 1 Honda Greenbelt, part of Group 1 Automotive, is seeking a professional, organized Receptionist for our Collision Center to join the team! The Receptionist serves as the first contact for customers, delivering exceptional service while handling daily administrative tasks in a fast-paced dealership setting.

Prior experience in a dealership is preferred, bilingual abilities are a plus, and proficiency with Microsoft Office is expected.

Qualifications

• Experience in a dealership or collision center preferred.
• Bilingual is a plus.
• Strong customer service and communication skills.
• Proficiency with MS Office.

Responsibilities

• Greet customers and visitors professionally.
• Answer and direct calls; relay messages.
• Provide updates and route questions to collision center staff.
• Maintain accurate customer records in dealership systems.
• Support administrative tasks: data entry, filing, scanning.
• Keep reception area clean and welcoming.
• Assist with additional duties as needed.

Skills

Customer service

Communication

Bilingual

Education

High School Diploma

Tools

Microsoft Office

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

Group 1 Honda Greenbelt is part of Group 1 Automotive, a Fortune 250 company and a leading automotive retailer, is seeking a professional, organized, and customer-focused Receptionist for ourCollision Centerto join our team!

The Collision Center Receptionist serves as the first point of contact for customers, providing exceptional customer service while supporting daily administrative operations. We are looking for a dependable, detail-oriented individual who thrives in a fast-paced environment and enjoys helping others.

Responsibilities

• Greet customers and visitors in a friendly, professional manner.

• Answer and direct incoming phone calls, respond to inquiries, and relay messages.

• Provide customers with updates and direct questions to the appropriate collision center personnel.

• Maintain accurate customer records and update information in dealership systems.

• Support administrative tasks, including data entry, filing, scanning, and document preparation.

• Maintain a clean, organized, and welcoming reception area.

• Assist with additional administrative duties as needed.

Qualifications

• Prior experience in a dealership or collision center is preferred.
• Bilingual is a plus.
• Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
• Excellent customer service skills.
• Outstanding communication skills,both verbal and written.
• High school diploma or equivalent.

Compensation: The expected pay for this position is $15.00-$17.00/an hour based on experience.

What We Offer:

• Market-leading pay based on experience
• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment with job training, provided equipment, and advancement opportunities
• Structured, paid training leading to manufacturer and Group 1 recognition
• Pinnacle Awards Program

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.