Receptionist

Group 1 Automotive; Houston (TX); On-site; USD 45,847,000 - 57,308,000; Full time

Job summary

Group 1 Automotive, Inc. in Houston is seeking a Receptionist who serves as the first point of contact for the Business Service Center, delivering a welcoming and professional experience for employees, visitors and callers.

Reporting to the Office Manager and Executive Assistant, the role runs 8:00 a.m. to 5:00 p.m., Monday–Friday, with overtime as needed, and requires a high school diploma, several years of front-desk experience, strong communication and Microsoft 365 skills to manage calls,

Qualifications

• High school diploma or equivalent required.
• Four years of front-desk or administrative experience preferred.
• Strong communication, interpersonal, organizational and customer-service skills.
• Proficiency with Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams).
• Ability to lift up to 25 pounds and be on the reception desk for extended periods.

Responsibilities

• Answer, screen, and route calls; respond to routine inquiries or take messages.
• Greet visitors, issue badges, and direct guests.
• Maintain reception area and follow security procedures.
• Receive, sort, and distribute mail and packages.
• Monitor and organize office supplies.
• Provide backup support for maintenance requests and facility concerns.
• Review meeting-room calendars and prepare rooms.
• Help with staff lunches and office events and catering deliveries.
• Prepare and distribute announcements and office updates.
• Provide administrative support and manage competing priorities.

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft 365 suite

Job description

About Us

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.

Overview

The Receptionist is the first point of contact for the Business Service Center and provides administrative and office-services support for daily operations. This role creates a welcoming, professional experience for employees, visitors, vendors, and callers while supporting the efficient operation of the office.

The position reports to the Office Manager and Executive Assistant. The regular schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday, with overtime as necessary.

Responsibilities

• Answer, screen, and route calls; respond to routine inquiries or take accurate messages.
• Greet and check in visitors, issue badges, notify hosts, and direct guests appropriately.
• Follow building-access and security procedures and maintain a professional reception area.
• Receive, sort, and distribute mail and packages and prepare outgoing mail.
• Monitor, order, organize, and distribute approved office and general-use supplies.
• Provide backup support for Business Service Center maintenance requests by entering, routing, tracking, and communicating updates; eliate urgent facility or safety concerns.
• Review meeting-room calendars, confirm availability, enter reservations, and prepare rooms for meetings and events.
• Set up and clean up staff lunches and office events and assist with catering deliveries.
• Prepare and distribute Business Service Center announcements, reminders, signage, and office updates.
• Provide administrative support, manage competing priorities, document follow-up needs, and complete other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Four years of front-desk or administrative experience handling multiple telephone lines preferred.
• Strong communication, interpersonal, organizational, and customer-service skills with excellent attention to detail.
• Ability to work independently, manage competing priorities, and remain composed during frequent interruptions.
• Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• Ability to remain at the reception desk for extended periods, move throughout the building, assist with event setup and cleanup, and lift or carry materials weighing up to 25 pounds

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.