Receptionist & Client Success Coordinator | Insurance Agency

Wyatt Pusey - State Farm Agent; Altoona (PA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Wyatt Pusey - State Farm Agent is seeking a friendly Receptionist to join our team in Altoona, PA. You will greet clients, schedule appointments, and manage communications while representing our agency with professionalism and warmth.

In this fast-paced environment, you’ll build strong relationships, handle inquiries, and support agents with administrative tasks. Prior customer service experience and comfort with sales conversations are a plus; training is provided.

Qualifications

• Experience as a receptionist or in customer service role.
• Strong communication and interpersonal skills.
• Well organized with ability to multitask.
• Comfortable with sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone.
• Manage appointments and office communications.
• Assist with inquiries and maintain customer records.
• Engage with clients to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM basics

Tools

CRM systems

Microsoft Office

Job description

Wyatt Pusey - State Farm Agent is seeking a friendly Receptionist to join our team in Altoona, PA. You will greet clients, schedule appointments, and manage communications while representing our agency with professionalism and warmth.

In this fast-paced environment, you’ll build strong relationships, handle inquiries, and support agents with administrative tasks. Prior customer service experience and comfort with sales conversations are a plus; training is provided.