Receptionist & Client Services Specialist (Hybrid)

Mike Bergman - State Farm Insurance Agent; Frisco (TX); Hybrid; USD 36,000 - 44,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mike Bergman - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member for our Frisco, TX office. The role emphasizes front-desk responsibilities, organization, and a positive, productive workplace.

Join a team serving clients in multiple languages and help greet customers, manage appointments, handle inquiries, and support sales conversations for insurance options while delivering excellent service. Hybrid schedules and growth opportunities are available.

Qualifications

• Previous receptionist or customer service experience.
• Excellent communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Sales conversations

Organizational skills

CRM familiarity

Microsoft Office

Tools

Microsoft Office

CRM systems

Job description

Mike Bergman - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member for our Frisco, TX office. The role emphasizes front-desk responsibilities, organization, and a positive, productive workplace.

Join a team serving clients in multiple languages and help greet customers, manage appointments, handle inquiries, and support sales conversations for insurance options while delivering excellent service. Hybrid schedules and growth opportunities are available.