Hybrid: Bilingual Insurance Customer Service Specialist

Mike Bergman - State Farm Insurance Agent; Frisco (TX); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) match

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Mike Bergman - State Farm Agent is hiring a Customer Service Representative to deliver outstanding service to clients. In this role you will answer inquiries, process policy changes, and help customers navigate claims while working with a supportive team in a hybrid office.

The agency values a bilingual-friendly environment, offers a competitive salary, a 401(k) plan, health coverage, paid time off, and opportunities for advancement, with training to develop your customer service and sales

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Interpersonal skills

Customer service

Job description

Mike Bergman - State Farm Agent is hiring a Customer Service Representative to deliver outstanding service to clients. In this role you will answer inquiries, process policy changes, and help customers navigate claims while working with a supportive team in a hybrid office.

The agency values a bilingual-friendly environment, offers a competitive salary, a 401(k) plan, health coverage, paid time off, and opportunities for advancement, with training to develop your customer service and sales