Receptionist & Client Services Associate — Growth Path

Jessica Cruz Phung - State Farm Agent; Winter Haven (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jessica Cruz Phung - State Farm Agent in Winter Haven, Florida, is looking for a Receptionist - State Farm Agent Team Member to join our dedicated team. The selected individual will excel in providing exceptional customer service, managing office communications, and assisting with appointments.

The ideal candidate should have prior experience in customer service, strong communication skills, and organizational capabilities to thrive in a dynamic insurance environment.

Qualifications

• Previous experience as a receptionist or in customer service.
• Ability to engage customers effectively.
• Strong organizational skills are essential.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers about insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation skills

Basic computer skills (Microsoft Office)

Job description

Jessica Cruz Phung - State Farm Agent in Winter Haven, Florida, is looking for a Receptionist - State Farm Agent Team Member to join our dedicated team. The selected individual will excel in providing exceptional customer service, managing office communications, and assisting with appointments.

The ideal candidate should have prior experience in customer service, strong communication skills, and organizational capabilities to thrive in a dynamic insurance environment.