Client Concierge & Insurance Sales Assistant

Jessica Hernandez - State Farm Agent; Austin (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

License reimbursement

Competitive salary

Job summary

Jessica Hernandez - State Farm Agent in Austin, Texas is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and administrative support. The ideal candidate is organized, detail-oriented, and ready to thrive in a dynamic work environment. Responsibilities include greeting customers, managing office communications, and assisting with inquiries. Required skills include communication, multitasking, and basic computer proficiency. Join a motivated team focused on improving customer experiences while having a fun and supportive workplace culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly and direct them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Jessica Hernandez - State Farm Agent in Austin, Texas is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service and administrative support. The ideal candidate is organized, detail-oriented, and ready to thrive in a dynamic work environment. Responsibilities include greeting customers, managing office communications, and assisting with inquiries. Required skills include communication, multitasking, and basic computer proficiency. Join a motivated team focused on improving customer experiences while having a fun and supportive workplace culture.