Receptionist/Client Services Admin (Cherry Hill, NJ)

Neuropath Behavioral Healthcare; Cherry Hill Township (NJ); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Dynamic work environment

Opportunities for professional growth

Paid Time Off & Sick Pay

Job summary

Neuropath Behavioral Healthcare in Cherry Hill, NJ, is seeking a Receptionist / Client Services Admin to coordinate programs and perform administrative tasks. The ideal candidate must be organized, adaptable, and possess a Bachelor's degree with at least one year of relevant experience.

This role requires strong communication skills and a service-oriented mindset while interacting with clients to resolve inquiries and maintain satisfaction. The job offers competitive pay and opportunities for professional growth.

Qualifications

• At least a year of relevant experience in office operations.
• Customer/Client service experience is required.
• Must pass all state and federal background checks.

Responsibilities

• Interacts with clients via telephone or email to provide support.
• Collects and enters requests for new or additional services.
• Maintains client accounts and records of interactions.

Skills

Excellent communication skills

Service-oriented

Proficient computer skills

Bilingual (Spanish speaking)

Education

Bachelor’s degree

Job description

Who We Are

At Neuropath Healthcare Solutions, we provide comprehensive technology-driven healthcare solutions for healthcare organizations, including hospitals, long‑term care, outpatient facilities, and residential treatment. We are focused on acquiring the best talent. We want our Receptionist / Client Services Admin to be internally motivated and adaptive. We value our fast‑paced team dynamic and are looking for individuals who embody our core values as a client‑focused organization.

Location

Cherry Hill, NJ (Onsite)

Job Summary

Our Receptionist / Client Services Admin will provide program coordination along with performing administrative functions for our clientele. They interact with Neuropath Healthcare Solutions staff and clients by ensuring they receive the services they need and resolving any complaints. In addition, the ideal candidate should be comfortable speaking to clients, multitask efficiently, be organized, flexible, and driven.

Duties / Responsibilities

• Interacts with clients via telephone or email to provide support and information on services.
• Collects and enters requests for new or additional services.
• Case assignments & service scheduling.
• Fields client inquiries and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
• Performs client satisfaction calls.
• Ensures that appropriate actions are taken to resolve clients’ problems and concerns.
• Maintains client accounts and records of client interactions with details of inquiries, complaints, or comments.
• Attends in‑service training as required by regulation.
• Adheres to all agency administrative and clinical policies and procedures.
• Performs other related duties as assigned.

Requirements

• Bachelor’s degree is required.
• Salary starts at $20 per hour.
• At least a year of relevant experience.
• Office operations experience is required.
• Customer/Client service experience is required.
• Must pass all state and federal background checks; a pre‑employment, post‑conditional job offer drug screen and fingerprinting are required.

Skills / Abilities

• Excellent communication skills including active listening.
• Service‑oriented and able to resolve client grievances.
• Proficient computer skills with the ability to learn new software.
• Bilingual (Spanish speaking) is a plus.

Benefits

• A dynamic work environment.
• Opportunities for professional growth.
• Competitive pay.
• Paid Time Off & Sick Pay (Full‑Time):
  • PTO accrual based on years of service (13–20 days annually).
  • Sick Time Off (STO) up to 40 hours per year.
• Paid Time Off & Sick Pay (Part‑Time):
  • PTO accrual based on years of service (up to 40 hours annually).
  • Sick Time Off (STO) up to 40 hours per year.
• Ongoing job training.

Health and Ancillary Benefits

• ICHRA Health Coverage Reimbursement Plan.
• Short‑/Long‑Term Disability.
• Life Insurance.
• 401(k).

Employment Type

This position is not entry‑level; relevant experience is required when applying.

• This position is temp to hire. After successful completion of 90 days of employment, an offer for full‑time employment will be extended.