Receptionist & Client Experience Specialist

Brian Hicks - State Farm Agent; Apex (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

Office bonus promotions

Team lunches

Life & disability insurance after 1 year

Health insurance stipend

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brian Hicks - State Farm Agent in Apex, North Carolina, is seeking a motivated Receptionist - State Farm Agent Team Member. The ideal candidate will possess strong organizational skills, be detail-oriented, and thrive in a supportive work environment. Key responsibilities include greeting customers, managing appointments, and assisting with inquiries. Previous customer service experience is preferred. Join our family-oriented team and enjoy benefits like a hiring bonus, flexible schedule, and opportunities for growth.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and office communications.
• Handle incoming inquiries and maintain customer records.
• Engage in conversations with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with various administrative tasks.

Skills

Customer service experience

Communication skills

Organizational skills

Multitasking abilities

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Brian Hicks - State Farm Agent in Apex, North Carolina, is seeking a motivated Receptionist - State Farm Agent Team Member. The ideal candidate will possess strong organizational skills, be detail-oriented, and thrive in a supportive work environment. Key responsibilities include greeting customers, managing appointments, and assisting with inquiries. Previous customer service experience is preferred. Join our family-oriented team and enjoy benefits like a hiring bonus, flexible schedule, and opportunities for growth.