Receptionist & Client Concierge | Growth-Focused Team Member

Brandon Yim - State Farm Agent; Burlingame (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brandon Yim - State Farm Agent in Burlingame, CA is seeking a Receptionist - State Farm Agent Team Member to join our close-knit office. You will greet customers in person and by phone, manage appointments, and support daily administrative tasks in a fast-paced insurance environment.

The ideal candidate is organized, friendly, and enjoys helping customers. Prior receptionist or customer service experience is preferred, with a willingness to learn about insurance options and contribute to a

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Brandon Yim - State Farm Agent in Burlingame, CA is seeking a Receptionist - State Farm Agent Team Member to join our close-knit office. You will greet customers in person and by phone, manage appointments, and support daily administrative tasks in a fast-paced insurance environment.

The ideal candidate is organized, friendly, and enjoys helping customers. Prior receptionist or customer service experience is preferred, with a willingness to learn about insurance options and contribute to a