Insurance CSR & Growth Advocate | Flexible Schedule

Brandon Yim - State Farm Agent; Burlingame (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brandon Yim - State Farm Agent is seeking a Customer Service Representative to join a small, close-knit team in Burlingame. You will handle policy information, assist with changes, and help customers navigate claims with empathy and attention to detail.

This role emphasizes reliable, on-site presence and a proactive attitude. The team values work-life balance and offers training, advancement opportunities, and a friendly, supportive environment.

Qualifications

• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Job description

Brandon Yim - State Farm Agent is seeking a Customer Service Representative to join a small, close-knit team in Burlingame. You will handle policy information, assist with changes, and help customers navigate claims with empathy and attention to detail.

This role emphasizes reliable, on-site presence and a proactive attitude. The team values work-life balance and offers training, advancement opportunities, and a friendly, supportive environment.