Receptionist & Client Care Specialist | Flexible Schedule

Kristenkruger; Tempe (AZ); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid

Advancement opportunities

PTO

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Kristen Kruger Boswell - State Farm Agent is a leading insurance agency focused on exceptional service. We are seeking a dynamic Receptionist to join our team and support daily operations.

The role requires strong organizational skills, customer service excellence, and the ability to handle inquiries while maintaining accurate records. Proficiency with Microsoft Office and CRM systems is valuable, and a friendly, proactive attitude is essential.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Kristen Kruger Boswell - State Farm Agent is a leading insurance agency focused on exceptional service. We are seeking a dynamic Receptionist to join our team and support daily operations.

The role requires strong organizational skills, customer service excellence, and the ability to handle inquiries while maintaining accurate records. Proficiency with Microsoft Office and CRM systems is valuable, and a friendly, proactive attitude is essential.