Receptionist & Client Care Specialist – Flexible Schedule

State Farm; Columbia (SC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent is seeking a Receptionist to join our team in Lexington, SC. The ideal candidate is highly organized, detail-oriented, and eager to support a fast-paced insurance office and learn about customer service and financial services.

Responsibilities include greeting customers, scheduling appointments, managing inquiries, and maintaining records while identifying opportunities to offer insurance options. A friendly demeanor and willingness to grow are essential.

Qualifications

• Previous experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM familiarity

Tools

Microsoft Office

CRM systems

Job description

State Farm Agent is seeking a Receptionist to join our team in Lexington, SC. The ideal candidate is highly organized, detail-oriented, and eager to support a fast-paced insurance office and learn about customer service and financial services.

Responsibilities include greeting customers, scheduling appointments, managing inquiries, and maintaining records while identifying opportunities to offer insurance options. A friendly demeanor and willingness to grow are essential.