Receptionist & Client Care Advocate — Insurance Team

Staci Werlau - State Farm Agent; City of Olean (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Staci Werlau - State Farm Agent in City of Olean is looking for a Receptionist – State Farm Agent Team Member. This role requires excellent customer service skills, organizational abilities, and a commitment to contributing to a positive workplace.

You will greet customers, manage appointments, and assist in handling inquiries. The agency values a family-oriented culture and offers benefits such as a Simple IRA, health support, and training opportunities.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Staci Werlau - State Farm Agent in City of Olean is looking for a Receptionist – State Farm Agent Team Member. This role requires excellent customer service skills, organizational abilities, and a commitment to contributing to a positive workplace.

You will greet customers, manage appointments, and assist in handling inquiries. The agency values a family-oriented culture and offers benefits such as a Simple IRA, health support, and training opportunities.